Office Assistant Position Available In Albany, New York

Office Assistant Capital District Home Care Agency 160 Osborne Road, Colonie, NY 12205

Job Overview:

As an Office Assistant, you will provide essential administrative and operational support to ensure the smooth delivery of care services to clients in their homes. Your role will involve managing office tasks, coordinating schedules, maintaining client records, and assisting with communication between caregivers, clients, and healthcare providers. This position is critical in supporting the agency’s mission to provide high-quality, compassionate care to individuals in need.

Key Responsibilities:

Handle general office tasks, including answering phones, scheduling appointments, and responding to emails. Manage the daily operations of the office, ensuring that documentation and records are accurate and up to date. Prepare and organize client files, ensuring all necessary paperwork and consent forms are completed and filed properly. Schedule and coordinate caregiver shifts, ensuring the right staff is assigned to the right clients based on availability and care needs. Communicate effectively with caregivers, clients, and family members regarding schedules, changes, and updates. Serve as a point of contact for clients, caregivers, and healthcare professionals. Address client inquiries and concerns in a timely, professional, and compassionate manner.

Qualifications:

Previous experience in an administrative role for 1 year, preferably in a healthcare or home care setting. Experience scheduling and with office tasks. Strong organizational skills with the ability to manage multiple tasks simultaneously. Excellent written and verbal communication skills. Attention to detail and accuracy in managing records, schedules, and billing. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using office equipment. If you are interested in any of these roles, please apply on our website at cdhcagency.com!

Job Types:

Full-time, Part-time Pay:

$18.00 – $20.00 per hour Expected hours: 10 – 30 per week

Benefits:

Flexible schedule

Schedule:

4 hour shift 8 hour shift Day shift Monday to Friday Morning shift

Work Location:

In person