Medical Assistant/Front Office Associate Position Available In Chautauqua, New York

Medical Assistant/Front Office Associate 3.5 3.5 out of 5 stars 21 Porter Avenue, Jamestown, NY 14701

Description:

Roswell Park Care Network has a fantastic opportunity for a Medical Assistant/Front Desk Associate with our office in Jamestown, NY . Come join our team!

We offer:

Schedule is Monday through Friday Generous Vacation and Sick time Medical Insurance via Highmark Blue Cross Blue Shield HRA – employer funded Dental Insurance and Vision Insurance 401(k) with company match Company paid life insurance, options for LTD, Critical Illness, Accident 11 Paid Holidays As a Medical Assistant/Front Desk Associate , you will support our providers by performing both clinical and administrative duties within the practice

Responsibilities:

In this Dual role, employee works in each position based on operational needs Welcomes visitors in a professional and friendly manner, determines nature of business, and announces visitors to appropriate personnel Coordinates and prepares patient’s appointments and itinerary Collect and scan insurance and other required documents Confirm patient insurance eligibility and verification New patient intake including data entry into EMR Invites every patient to join the patient portal and includes proper paperwork and education to the patient Patient check-out Answers telephones, routes callers, takes messages and provides routine information to callers Acts as a liaison between patient and physician and other incoming Institute and community calls Call no show appointments Creates and mails patient letters (no show and 3 call attempt) Provides assistance to patients and family members; refers questions to the appropriate personnel Maintains, sorts, files, and obtains patient records, files and/or charts Retrieves patient records, test results and/or charts from outside sources Coordinate’s referrals, as directed, to providers outside of the practice Prepares paperwork and patient records related to their area of responsibility Interact with fellow workers in a way that promotes a respectful and cooperative working environment Assists nurses, physicians, and other clinical and/or medical personnel with clerical support Accurately and efficiently respond to tasks received from providers and staff Open and close the patient waiting room Utilize spare time in work related activities which contribute to the clinic’s needs Must adhere to policies, procedures and regulations as outlined in the office policy and procedures manual Completes chart prep 24-48 hours prior to patient appointment to ensure chart is complete with notes, pathology report, test results, medications, allergies, etc. Timely and accurate documentation in the Electronic Medical Record (EMR) Assist with surgical procedures using sterile technique Clean, disinfect and package surgical instruments Possess knowledge of autoclave operation, maintain maintenance and log documentation Maintain biopsy log Maintain confidentiality of all current and former patients/charts as required by clinic policy and governing laws Follow proper protocol for securing workstation when walking away Document in the EMR using only your assigned login Escorts patients to exam room, obtain vitals, updates patient history, reconciles medications, allergies, and any required quality data Provides patient with orders, education and medication instructions as directed by Provider Cleans and prepares exam rooms for each patient Identify and properly label all specimens for testing Follows up on Electronic Medical Record documents routed by the Providers Stock exam rooms with medical supplies, as necessary Duplicates and distributes photocopies, as needed Assists in training other staff members on the appropriate use of equipment, office systems and work procedures as requested Assists other departments with administrative duties, as requested Update HealtheLink, as requested Performs other related duties as assigned or requested

Requirements:

Education/Experience:

Preferred Successful completion of an accredited medical office assistant education program OR High School diploma or G.E.D. and the equivalent of one (1) year of full-time clinical medical assistant and phlebotomy experience 1 year experience in medical office setting 1 year experience with EMR, patient calls, and registration preferred. Must be flexible to work split time with front desk reception and room patients.

Certifications/Licenses:

BLS Certification is required Medical Assistant Certification preferred