Residency Program Administrator (Assistant Director (Hospitals) – Level III) Position Available In Kings, New York
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Job Description
Residency Program Administrator (Assistant Director (Hospitals) – Level III) Department
MEDICINE SERVICE
Location
Brooklyn
Job
ID122818
Civil Service ClassificationNon Competitive
Hire In Rate$77,317.00 (for employees new to HHC) Salary Range$77,317.00 – $85,000.00 Pay FrequencyYear
Full/Part TimeFull-Time Regular/TemporaryRegular
Regular ShiftDay About NYC Health + Hospitals Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital’s staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Work Shifts 8:00 AM – 4:00
PM Job Description Purpose:
With oversight and direction from the Program Director, the Program Administrator is responsible for the operational and financial management of the ACGME-accredited Internal Medicine training program. The position requires a comprehensive and detailed understanding of national accreditation policies and hospital policies, as well as a high degree of initiative and independent judgment. responsible for the operational and financial management of the ACGME-accredited Internal Medicine training program. The position requires a comprehensive and detailed understanding of national accreditation policies and hospital policies, as well as a high degree of initiative and independent judgment. The Program Administrator will continually assess and direct a wide range of programmatic issues, including long range planning, recruiting trainees, developing projects, analyzing administrative workflow, maintaining databases, communicating with faculty and trainees regarding a range of issues, and managing internal and external program relations.
Specific Duties and Responsibilities:
The Assistant Director (Hospitals) Level III is charged with and responsible for: Provides support and meets regularly with the Program Director concerning office management issues and activities and the status of projects. Identifies and evaluates the methods for improving workflow and cost effectiveness and makes recommendations to the Program Director for improvement. May assist in program-level policy development.
Supervises and coordinates activities of the second program coordinator; prepares various reports as requested by the program director and serves as a liaison outside agencies.
Interprets and applies ACGME, other national accrediting agencies, and hospital policies to support compliance.
Provides both administrative supervision and support to residents/interns/fellows. Acts as a liaison between residents and hospital administration when necessary. Establishes relationships and acts as a liaison to other Hospitals, internal departments, and divisions regarding resident recruitment, orientation, annual program Affiliation Agreements, and external rotations if applicable.
Oversees department-level trainee orientation and assists in hospital-wide orientation.
Informs residents and trainees of inter- and intradepartmental policy and procedure changes, with assistance from GME office.
Tracks, reports, and ensures compliance with procedures regarding licensing, moonlighting, annual contracts, and initial and re-credentialing of trainees.
Manages enrollment for specialty-specific trainee exams and assists with proctoring exams.
Develops, implements, and oversees the maintenance of filing, record keeping, distribution of materials, and other types of office/program systems. Evaluates and standardizes office procedures and effectively troubleshoots and resolves issues.
Maintains databases with resident and faculty data, including New Innovations.
Manages the evaluative processes of the trainees, program, faculty, and rotations; actively participates in CCC and PEC meetings; keeps minutes of all meetings.
Distributes call schedule (specialty-specific).
Keeps track of residents’ time off (vacation, sick leave, personal days) and extra time worked during additional shifts, communicates with HR and payroll.
Oversees all purchasing for the office/program. Assesses equipment acquisition and training needs, and makes recommendations to the Program Director. Orders equipment and supplies for the training office.
Plans departmental annual events including recruitment, orientation, graduation, faculty and resident retreats, as well as various meetings and program-related events.
Organizes meetings and distributes materials for conferences and lectures. Develops brochures, invitations, or advertisements for events/lectures.
Coordinates “observerships” if applicable.
Creates and/or maintains external program advertising/media through websites, brochures, postcards, publications and other such media. Creates/edits annual publications regarding the program. Collaborates with Central Office in regards to program’s website.
In applicable programs, maintains the ERAS database (Electronic Residency Application System) and oversees its processes during the Residency Recruitment season.
Performs all Match responsibilities and corresponds with newly matched residents about requirements and process for appointment to the hospital. In applicable programs, assists with quota review and rank list entry and certification in NRMP (National Residency Matching Program).
Tracks and processes initial paperwork for visa requests, in conjunction with the ECFMG and other involved parties.
Verifies trainees’ status and activities as needed.
Assists in the preparation for ACGME Self Study, Site Visits and internal/special reviews.
Assists in monitoring residents’ work hours and operative/case experience via regular review of data reports.
Receives inquiries from residents and applicants and triage as necessary to others within the department or in other hospital departments.
Performs other duties as assigned by the Program Director. Supervisory Responsibility Provides administrative supervision and guidance to residents regarding administrative issues, due dates, and deadlines. May supervise, train and guide new coordinators or administrative assistants within the residency program. Fiscal Responsibility Responsible for recurring purchase orders for the residency program, processing all check requests, and paying bills associated with the program’s activities. May be responsible for management of grants awarded to individual residents. Submits requests to payroll for coverage of extra shifts not originally assigned to the residents.
Minimum Qualifications
Master’s degree from an accredited college or university with a specialization in hospital administration, health care administration, public health or a related discipline; or
Baccalaureate degree from an accredited college or university in disciplines, as described in “1” above, and one (1) year of administrative experience; or
An equivalent combination of training, college education and experience in related fields.
Department Preferences
Excellent written and verbal communication skills. Ability to organize information.
Ability to handle sensitive information with absolute confidentiality.
Working knowledge of software applications including Microsoft Word, Excel, and PowerPoint.
Ability to make decisions independently or to escalate issues as needed.
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