Office Assistant 1- Parking & Transportation- NY HELPS Position Available In Monroe, New York

Date Posted:

06/13/25

Applications Due:

06/27/25

Vacancy ID:

190257 Position Information NY HELPYes AgencySUNY Brockport TitleOffice Assistant 1

• Parking & Transportation

• NY HELPS

  Occupational CategoryClerical, Secretarial, Office Aide Salary Grade06 Bargaining UnitASU

• Administrative Services Unit (CSEA) Salary RangeFrom $36232 to $36232 Annually Employment TypeFull-Time Appointment TypeContingent Permanent Jurisdictional ClassCompetitive Class Travel Percentage0% Schedule WorkweekMon-Fri Hours Per Week37.

5 Workday From8 AM To4 PM Flextime allowed?

No Mandatory overtime?

No Compressed workweek allowed?

No Telecommuting allowed?

No Location CountyMonroe Street Address350 New Campus Drive CityBrockport StateNY Zip Code14604

Job Specifics Duties DescriptionEssential Functions:

Greets and serves customers: assists with permit issuance, provides basic campus information, and cash drawer duties.
Prepares and distributes department publications.
Serves as the front line staff: cashier, monitors phones; manages three email accounts, submits online forms.
Resolves problems and settles complaints.
Collects parking fees and fines.
Reconciles budget on a daily basis.
Supports the various ancillary services and programs offered: Eagle Run shuttle, car sharing, and carpooling.
Pulls reports, analyzes and trouble shoot for customers.
Prepares customer permit requests, confirms logistics, costs and resources needed, prepares invoices, and collects payment.
Campus ID

• issue new, replace, issue temporary ID’s.

Issue badges upon request.
Represents department at University events including open house, transfer and new student orientation.

Accounts Receivable and Data Management Duties:

Works with the following systems and applications:
Satisfy refund requests (Banner, Flex, QuikPay, e-Biz)
Invoice (Flex)
Student holds (Flex, Banner)
Permit sales, citation payments (Flex, Banner)
Registration Retrieval (NYS DMV, Flex, ROVR)
CS Gold
Appeals activities: monitors status changes, prepares notices, and communicates with assigned appeal officers.
Coordinates and prepares data for outstanding obligations for payroll deduction on a monthly basis.
Performs daily permit audits.
Reconciles fees added to student accounts. (Flex, FTP (File Transfer Protocol), Banner.
Prepares queries and scofflaw notices.
Assures proper billing protocols are followed, i.e. state and SUNY guidelines.
Prepares daily cash deposits for the department.
Reconciles daily web sales.

Other:

Attends training to complete necessary requirements for PCI controls.
Provides support for campus events such as commencement, open house, homecoming, orientation and events and activities related to student success.
Assists with training new FTE and student staff.
Prepares meeting minutes. Minimum Qualifications

REQUIREMENTS

Minimum Qualifications:

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the

NY HELPS

Program, this title maybe filled via a noncompetitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under

NY HELPS

will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a

NY HELPS

title, employees may take part in any promotion examination for which they are qualified.

NON-COMPETITIVE MINIMUM QUALIFICATIONS

(NY HELPS):
There are no minimum education or experience requirements for this title.

COMPETITIVE MINIMUM QUALIFICATIONS

(NON-NY HELPS):
Candidates must have permanent appointment in an Office Assistant 1 NY State classified position or be reachable for appointment on the current NY State Civil Service eligible list for Office Assistant 1 Full-Time, Brockport location.

Additional Comments:

//schooljobs.com/careers/brockport/jobs/4974033/office-assistant-1-parking-transportation-ny-helps?pagetype=jobOpportunitiesJobs Some positions may require additional credentials or a background check to verify your identity. How to Apply NameEzgi Erdogan Telephone15853955135 Fax(585) 395-5275 Email Addresseerdogan@brockport.edu Address Street350 New Campus Drive CityBrockport StateNY Zip Code14420 Notes on

Applying:

//schooljobs.com/careers/brockport/jobs/4974033/office-assistant-1-parking-transportation-ny-helps?pagetype=jobOpportunitiesJobs