Administrative Assistant Trainee 1 (NYHELPS) Position Available In Oneida, New York

Basics Schedule Location Job Specifics How to Apply Indicates whether if this vacancy posting is part of the

NY HELPS

Program. NY HELP Yes The agency in which the vacancy exists. Agency SUNY Poly The job title for the vacancy. Title Administrative Assistant Trainee 1 (NYHELPS) The job title for the vacancy. Occupational Category Clerical, Secretarial, Office Aide The salary grade for this vacancy. Salaries are determined by salary grade and bargaining unit. Salary Grade NS The collective bargaining unit to which this vacancy is assigned. Bargaining Unit ASU – Administrative Services Unit (CSEA) The minimum and maximum of the salary range for this vacancy. Salary Range From $40391 to $47695 Annually Indicates whether this job is full-time or part-time. If the job is part-time, an estimated percentage will be provided. Employment Type Full-Time This indicates the type of job, typically permanent, temporary, or provisional. ‘Provisional’ means that the appointment will be temporary until the incumbent takes and passes an appropriate civil service examination. Appointment Type Permanent Jurisdictional class is the indicator for how this job can be filled. The classified service is governed by the Civil Service Commission, and consists of competitive, non-competitive, exempt, and labor classes. ‘Competitive class’ indicates that the applicant must take and pass an appropriate civil service examination. ‘Non-competitive class’ indicates that the applicant’s qualifications will be evaluated without a civil service examination. ‘Exempt class’ indicates that the applicant will be evaluated by methods other than competitive or non-competitive, and that incumbents will not be granted tenure. ‘Labor class’ requires that applicants possess skills or other physical characteristics that cannot effectively be evaluated by other means. The unclassified service is legislatively defined, and includes such positions as elected officials, department and agency heads, and all academic personnel in public schools, colleges, and universities. Jurisdictional Class Competitive Class Estimates the percentage of time incumbents of this vacancy will be required to travel. Travel Percentage 0% This provides information on the expected workweek. Workweek Mon-Fri The number of hours in the workweek, typically 37.5 or 40 for full time, or any other number for part time. Hours Per Week 37.5 Workday The start time for this vacancy. If the agency employs flextime, this will be the earliest time this vacancy’s shift can start. From 8:30 AM The end time for this vacancy. If the agency employs flextime, this will be the latest time this vacancy’s shift can end. To 4:30 PM If checked, the agency allows flextime. Flextime allowed? No If checked, this vacancy includes mandatory overtime. Mandatory overtime? No If checked, this agency allows compressed workweek scheduling. Compressed workweek allowed? No If checked, this agency allows telecommuting for this position. Telecommuting allowed? No The county in which the vacancy is located. County Oneida The street address where the vacancy is located. Street Address 100 Seymour Rd. The city where the vacancy is located. City Utica The state where the vacancy is located (the default is New York). State NY The zip code where the vacancy is located. Zip Code 13502 The duties that the incumbent of the vacancy will be expected to perform. Duties Description This position serves as the lead support staff within the office. This support person will manage and carry out the day-to-day administrative responsibilities within the office that help support the enrollment goals of the institution. This position also includes managing two additional support staff. Serve as primary point of contact for all front office operations to include, supervise, train all front-end staff, delegate tasks appropriately and monitor performance. Develop and maintain front-end procedures to ensure efficiency and customer service excellence, including reception, visitor management, phone and email handling. Consolidate and reconcile records in slate (which is our customer relationship management system) on a weekly basis. Process application loads from

SUNY ASC

on a weekly basis and troubleshoot issues that occur with that process. Work closely with Director to manage and reconcile the admissions budget. Other reasonable duties as assigned. Responsible for completing performance programs and evaluations timely. The minimum qualifications required for this vacancy. Minimum Qualifications •Eligible for transfer/reassignment or reachable on the appropriate Civil Service list. •NY HELPS- Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training at the Trainee 1, you will automatically advance to Trainee 2. Some positions may require additional credentials or a background check to verify your identity. The name of the contact person for this vacancy. Name Lindsey Steppello The telephone number to use for questions about this vacancy. Telephone 3157927188 The fax to use for this vacancy. Fax 3157927801 Email address for emailing applications, or to ask questions about this vacancy. Email Address steppel@sunypoly.edu Address The street address of the contact for this vacancy. Street 100 Seymour Rd. The city for the contact for this vacancy. City Utica The state of the contact for this vacancy (the default is New York). State NY The zip code for the contact for this vacancy. Zip Code 13502 Instructions for potential applicants. Notes on Applying Please submit a cover letter and resume to steppel@sunypoly.edu by June 26, 2025