Administrative Assistant – Full Time Position Available In Warren, New York

Administrative Assistant – Full Time Pilot Knob Marina 1881 Pilot Knob Road, Kattskill Bay, NY 12844 The Administrative Assistant will provide essential administrative support to ensure the smooth operation of the marina and retail store. This role involves customer service, record-keeping, scheduling, and general office tasks. The ideal candidate is detail-oriented, friendly, and comfortable working in a dynamic, lakeside environment.

Key Responsibilities Customer Service:

Greet customers, answer phone calls, respond to emails, and assist with inquiries about marina services, boat rentals, and dock reservations.

Scheduling:

Manage dock and boat rental bookings, coordinate with staff for maintenance and fueling schedules, and maintain an organized calendar.

Record-Keeping:

Maintain accurate records of customer accounts, invoices, and payments. Update inventory logs for fuel and marina supplies.

Office Management:

Handle general office tasks such as filing, data entry, and ordering supplies. Ensure the office area remains tidy and professional.

Communication:

Relay important information between marina staff, management, and customers. Assist with marketing efforts, such as updating social media or creating flyers for events.

Support Marina Operations:

Assist with event planning for marina activities (e.g., fishing tournaments, community events) and provide occasional support to dock staff during peak times.

Qualifications Experience:

Previous administrative or customer service experience preferred. Experience in a marina, hospitality, or outdoor recreation setting is a plus but not required.

Skills:

Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Proficiency in Microsoft Office (Word, Excel, Outlook) and basic computer skills. Familiarity with scheduling or booking software is a plus. Friendly and professional demeanor with a customer-focused attitude.

Availability:

Flexible availability, including weekends and holidays, especially during the peak boating season (May-September).

Physical Requirements:

Ability to sit for extended periods, perform light lifting (up to 20 lbs), and occasionally walk to dock areas.

Other:

Must enjoy working in a small, tight-knit team and be comfortable in an outdoor, lakefront environment.