Secretary / Administrative Coordinator Position Available In Bucks, Pennsylvania

Secretary / Administrative Coordinator Paragon Exterior Feasterville-Trevose, PA 19053

About Us:

Paragon Exterior is a trusted and growing name in residential exterior remodeling, specializing in roofing, siding, doors, and windows . With a strong foundation built on trust, transparency, and quality, we are committed to delivering top-tier service and products to homeowners throughout Pennsylvania. We’re seeking a reliable and motivated Secretary / Administrative Coordinator to help support our expanding operations. This role is ideal for someone who thrives in a fast-paced environment, loves staying organized, and wants to play a critical part in the success of a growing company—with clear pathways for growth .

Responsibilities:

CRM & Scheduling (Daily) Enter all incoming leads promptly into Leap CRM Schedule appointments for estimates and production within the CRM Add detailed notes and context to appointments for clarity and preparation Schedule daily projects for production and keep calendars aligned Chat & Communications Management (Daily) Monitor incoming live chat for leads and job updates Schedule projects and input all chat details into Leap Manage and respond to all messages in the email inbox Monitor Yelp daily for new messages, inquiries, or reviews Project Coordination Register all roof warranties every Monday to ensure coverage is activated Conduct 3-day follow-ups after every completed job: Confirm homeowner satisfaction Ask if materials and dumpsters were picked up Encourage and assist with online reviews Customer Interaction Handle inbound phone calls professionally and according to the company script Answer questions, book appointments, or route calls to the appropriate team member Team Support & Admin Manage and update Spreadsheets on Saturdays or Sundays to track team performance and activity Assist with QuickBooks data entry and general record-keeping as needed

Requirements:

Strong organizational skills and attention to detail Excellent written and verbal communication Proficient with CRM systems Basic QuickBooks knowledge is a plus Comfortable with spreadsheets Self-starter who can work independently and stay on task Professional and friendly demeanor on phone and in writing

Job Type:

Full-time Pay:

$25.00 – $27.45 per hour Expected hours: No less than 40 per week

Schedule:

8 hour shift Monday to Friday Weekends as needed Ability to

Commute:

Feasterville Trevose, PA 19053 (Required) Ability to

Relocate:

Feasterville Trevose, PA 19053: Relocate before starting work (Required)

Work Location:

In person