Aftermarket Support Coordinator Position Available In Aiken, South Carolina

Aftermarket Support Coordinator

ENERGREEN AMERICA

Aiken, SC Job Details Full-time $18 – $23 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Qualifications Microsoft Word CRM software Microsoft Excel Microsoft Outlook Interpersonal skills Customer service Administrative experience (1-2 years) ERP systems Microsoft Office Administrative experience High school diploma or GED Data entry experience (1-2 years) Data entry Associate’s degree 2 years Communication skills Entry level Time management Full Job Description About the Role We are seeking a customer-focused Aftermarket Support Coordinator to join our team. In this role, you will play a vital part in supporting our aftermarket operations, ensuring customer satisfaction and the smooth processing of parts, service, and warranty activities. This position is ideal for someone who values accuracy and is eager to contribute to a collaborative team. Key Responsibilities Support the company’s mission, vision, and values through daily aftermarket operations. Review, investigate, and correct financial entries and documents related to aftermarket sales, service, and warranty. Process invoices, credits, and perform data entry for aftermarket parts and services. Respond to customer calls, emails, and walk-in inquiries; coordinate shipments with carriers. Track sales orders and estimates related to aftermarket activities. Assist the accounting team with accounts receivable tasks such as sending invoices/statements and following up on outstanding payments. Collaborate with production to input and monitor aftermarket sales orders. Prepare packing slips and Bills of Lading (BOL) for parts shipments. Maintain accurate records and documentation for aftermarket operations. Support continuous improvement initiatives and coordinate across service, parts, warranty, and accounting teams. Qualifications High school diploma or equivalent; associate degree or higher preferred. Experience in customer service, administrative support, or a related aftermarket/service role. Proficient in Microsoft Office Suite (Outlook, Excel, Word); experience with ERP or CRM systems a plus. Strong organizational and time-management skills with the ability to manage multiple priorities. Excellent verbal and written communication skills. Attention to detail and accuracy in data entry and documentation. Ability to work independently and collaboratively in a team environment.

Job Type:

Full-time Pay:

$18.00 – $23.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Shift:

8 hour shift Morning shift

Work Location:

In person