Front Office Assistant Position Available In Beaufort, South Carolina
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Job Description
Front Office Assistant Psychological & Counseling Associates of the Lowcountry, LLC Bluffton, SC 29910 Front Office Assistant Psychological & Counseling Associates of the Lowcountry – [Bluffton, SC]
Positions Available:
Full-Time (1) or Part-Time (2) | On-site About Us Psychological & Counseling Associates of the Lowcountry is a trusted mental health practice committed to providing high-quality, compassionate care to individuals and families in our community. We’re currently hiring a Front Office Assistant who will play a key role in supporting both our clients and clinicians in a fast-paced, supportive environment. Job Summary The Front Office Assistant serves as the first point of contact for patients and provides vital administrative support to our clinical team. This role requires a tech-savvy, personable professional who thrives under pressure, communicates clearly, and can manage multiple responsibilities with confidence and empathy. Key Responsibilities
- Answer multi-line phones and direct calls appropriately
- Greet and check in patients in a courteous, professional manner
- Schedule, confirm, and update patient appointments
- Collect copays and balances; assist with billing and insurance verification
- Maintain accurate records in our EHR system
- Perform administrative tasks such as scanning, faxing, and filing
- Ensure a clean and organized front desk area
- Use Google Workspace (Docs, Sheets, Slides, Drive) for documentation and collaboration
- Communicate clearly and effectively with patients, clinicians, and office staff Qualifications
- Previous experience in a medical, dental, or mental health office preferred
- Excellent interpersonal and communication skills
- Strong familiarity with Google Workspace tools
- Comfortable managing phones, appointments, and administrative tasks
- Calm, composed, and positive personality—even in high-stress situations
- Able to multitask, prioritize, and adapt to changing needs
- Natural problem-solver with a proactive mindset
- Tech/computer savvy with EHR experience preferred
- Reliable, punctual, and able to maintain confidentiality
- Team-oriented and comfortable collaborating with clinicians and staff
- Prior experience in a medical, dental, or behavioral health office is preferred Benefits
- Competitive hourly pay (based on experience)
- Paid time off and holidays (full time employees)
- Opportunities for growth and training
- Supportive, collaborative team environment
Schedule:
- Monday to Friday
- No weekends or holidays How to
Apply:
Apply through Indeed with your resume and a brief cover letter explaining why you’re a great fit for this role. We look forward to meeting you!
- Perform administrative tasks such as scanning, faxing, and filing
- Ensure a clean and organized front desk area
- Communicate clearly and effectively with patients, clinicians, and office staff Qualifications
- High school diploma or equivalent required
- Previous experience in a medical, dental, or mental health office preferred
- Familiarity with EHR systems strongly preferred
- Excellent verbal and written communication skills
- Ability to interact with sensitivity and professionalism across all levels of staff and clientele
- Strong attention to detail and ability to multitask
- Reliable, punctual, and able to maintain confidentiality Benefits
- Competitive hourly pay (based on experience)
- Supportive and team-oriented work environment
- Paid time off and holidays
- Opportunities for growth and training
Schedule:
- Monday to Friday
- No weekends or holidays How to
Apply:
Apply directly through Indeed with your resume and a brief cover letter. We look forward to learning more about you!
Job Types:
Full-time, Part-time Pay:
$15.00 – $17.00 per hour Expected hours: 20 – 40 per week
Benefits:
Paid time off Professional development assistance
Schedule:
4 hour shift 8 hour shift Day shift Monday to
Friday Work Location:
In person