Administrative Officer Position Available In Charleston, South Carolina

Administrive Officer Department of Ste Department of Ste – Agency Wide Summary This position is loced in the Charleston Passport Agency, Passport Services Directore, Bureau of Consular Affairs, (CA/PPT/CPC), in the U.S. Department of Ste. This position is responsible for overseeing passport operions essential to effective and efficient delivery of services, business operions, for the assigned passport agency. Overview Accepting applicions Open & closing des 04/22/2025 to 05/05/2025 Salary $88,621 – $115,213 per year Pay scale & grade GS 12 Locion 1 vacancy in the following locion: Charleston, SC 1 vacancy Remote job No Telework eligible Yes— Per agency policy. Travel Required Occasional travel – Occasional travel may be required. Relocion expenses reimbursed Yes— Relocion expenses may be paid. Appointment type Permanent Work schedule Full-time – Shift work is required Service Competitive Promotion potential 12 Job family (Series) Supervisory stus No Security clearance Drug test Yes Position sensitivity and risk Trust determinion process Announcement number

CA-2025-0128

Control number 835609300 This job is open to Internal to an agency Current federal employees of the hiring agency th posted the job announcement. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was elimined and are eligible for priority over other applicants. Clarificion from the agency U.S. Department of Ste career or career conditional stus employees in the competitive service; employees who are on
temporary or other non-stus appointments who have reinstement or non-competitive eligibility for a competitive service appointment (e.g., tenured Foreign Service employees, employees on an excepted service appointment the USUN who have previous career stus, etc.); and CTAP Duties Responsible for the assembly of informion and compilion of reports dealing with production figures, aging da, and cost of operions. Develops criteria for goal evaluion and for program effectiveness by identifying and analyzing pertinent informion, assessing accomplishments, and recommending action. Plans and conducts program evaluions focusing on the efficiency and effectiveness of agency operions, using knowledge of pertinent government-wide laws and regulions, Departmental policies, and precedents. Responsible for implementing the assigned passport agency’s deleged budget reling to travel, training, awards, overtime, and other budgetary expenditures in support of both short-term and long-term management operional goals and directives. Analyzes and tracks audit workload the assigned agency, including distribution of audit burden, for use by the management team
in developing and implementing action plans for reducing audit backlogs. Requirements Conditions of Employment U.S. Citizenship is required. Incumbent subject to random drug testing. Must be able to obtain and maintain a Secret security clearance. This position requires shift work. Qualificions Applicants must meet all the required qualificion requirements described below by the closing de of this announcement.

NOTE:

Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing de of this announcement.

Time-In-Grade Requirements:

Federal applicants must have served 52 weeks the next lower grade to sisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants must have 1 year of specialized experience equivalent to the GS-11 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstre the following: Experience maintaining Internal Control requirements to ensure the security and integrity of operions and services; and Experience studying, analyzing, and making recommendions for new program policies and processes There is no substitute of educion for specialized experience for the GS-12 position. Educion Educion requirements do not apply to this vacancy announcement. Additional informion For reasonable accommodion the U.S. Department of Ste, please contact the Office of Accessibility and Accommodions (202) 663-3474 or OAA@ste.gov. If eligible, situional telework agreements may be permitted with supervisory approval. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How You Will Be Evalued You evalued for this job based on how well you meet the qualificions above. Once the applicion process is complete, a review of your conducted and compared against your responses to the assessment questions to determine if you are qualified for this job.

Note:

Responses to questions th are not fully supported by the informion in your resume may result in adjustments to your ring. Applicants who meet the minimum qualificion requirements, as described in the “Qualificions” section of this announcement, assigned a score between 70 and 100. The assessment is used to measure the degree in which your background mches the competencies (knowledge, skills, and abilities) required for this position. Your qualificions evalued on the following competencies: Ability to perform management and program analyses. Ability to clearly and accurely communice technical informion to all audiences. Ability to use quantitive and qualitive analytical techniques. Ability to analyze, interpret and apply policies, guidelines and procedures. Ability to apply knowledge of administrive laws, policies, regulions, and precedents applicable. Applicants found to be among the top qualified candides referred to the hiring official for further considerion and possible interview. Qualified non-competitive candides must be deemed best qualified based on the applicant assessment in order to be referred to the hiring official for further considerion and possible interview. Agency must be red “Well Qualified” for the position and earn a score of least 85 (when applicants are red in a range of 70 to 100) to receive considerion for selection priority. You may for this vacancy. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have – whether you’re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies. All required documents listed below, th are applicable to you, must be submitted to our automed system by 11:59 p.m. Eastern Time (ET) on the closing de of this announcement. 1. Resume showing relevant work/volunteer experience, educion and training. Include the start and end des (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualificion determinions and must support your answers to the completed online assessment questions. 2. Most recent SF-50s (Notificion of Personnel Actions), if you are a current eligible DOS employee (per 3 FAM 2313.4(a)(5)), including current employees applying under a non-competitive hiring authority . The SF-50s must show: effective de, position title, series, grade, salary, tenure, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required informion (e.g., promotion, within-grade increase, and separion SF-50s). Award SF-50s often do not show the required informion. 3. Performance appraisal, strongly encouraged for current eligible DOS employees. Submit a copy of your most recent (i.e., usually within the last 18 months) final (i.e., not a mid-year review) official (i.e., signed by the ring official and in original form) annual performance appraisal for the hiring manager’s considerion. If a performance appraisal is not available, you may provide a stement and/or a stement from your supervisor explaining the reason one is not available and your servicing HR Office contact informion (name, email address, phone number).

Note:

You may be requested to provide an appraisal to the hiring official if one was not provided with your applicion. To receive a promotion, the employee’s most recent performance ring must be “fully successful” or an equivalent level or higher. Employees who are tentively selected to receive a promotion required to provide performance documention within two business days of request. Servicing HR Offices may be contacted to verify performance rings. 4. Non-competitive hiring authority eligibility documention, if applicable . If you are a current eligible DOS employee applying under a non-competitive hiring authority, you must submit proof of non-competitive eligibility with your applicion. For informion reled to OPM’s hiring informion site. 5. CTAP documention, if applicable . Visit our agency’s site for required documention. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Prepare your applicion in USAJOBS To start your applicion, click Apply and we’ll walk you through the process to tach a resume and any required documents. During the applicion process you can review, edit, delete, and upde your informion. We’ll automically save your progress as you go, so you won’t lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing de of this announcement to complete the applicion process. STEP 1: Select the “Apply” button and follow the instructions to register or sign into

USAJOBS. STEP 2

Submit your resume. Please see the Required Documents section for specific informion th should be outlined in your resume. STEP 3: Complete the online assessment questions. STEP 4: Submit all required documention applicable to you, as listed in the Required Documents section. To learn how to view the stus of your submitted supporting documention and applicion, the Applicion Instructions section of . Technical assistance with your on-line applicion is available through the Help Desk mgshelp@monster.com or by calling (866) 656-6830 between the hours of 7:00 a.m. and 7:00 p.m. ET Alterne Applicion Procedures If applying online poses an extreme hardship, you may request alterne applicion procedures to submit your applicion package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET least 2 working days prior to the closing de of this announcement. The applicion package for alterne applicion procedures must be submitted and received in the Human Resources office no ler than 11:59 p.m. ET on the closing de of this announcement. Paper applicions and informion sent by mail will not be accepted. Agency contact informion Jessica Posey Phone Fax 000-000-0000 Address U.S. Department of Ste 600 19th Street, N.W.

Attn:

CA/EX/HRD

Washington, District of Columbia 20520 United Stes Next steps After all applicion packages are received, we will review applicions and evalue applicants’ qualificions. Then, in approximely two weeks after this announcement closes, we will refer candides, as described in the “How You Will Be Evalued” section, to the hiring manager for selection considerion. Your applicion stus upded up to four times during the following hiring phases: After applicions are received. After applicions are assessed to determine qualificions. After candides are referred to the hiring manager. After a selection is made. For the selected candides who receive a tentive job offer, we will conduct a suitability review and/or security background investigion th generally takes an average of least two to six months. Fair and Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Required Documents All required documents listed below, th are applicable to you, must be submitted to our automed system by 11:59 p.m. Eastern Time (ET) on the closing de of this announcement. 1. Resume showing relevant work/volunteer experience, educion and training. Include the start and end des (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualificion determinions and must support your answers to the completed online assessment questions. 2. Most recent SF-50s (Notificion of Personnel Actions), if you are a current eligible DOS employee (per 3 FAM 2313.4(a)(5)), including current employees applying under a non-competitive hiring authority . The SF-50s must show: effective de, position title, series, grade, salary, tenure, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required informion (e.g., promotion, within-grade increase, and separion SF-50s). Award SF-50s often do not show the required informion. 3. Performance appraisal, strongly encouraged for current eligible DOS employees. Submit a copy of your most recent (i.e., usually within the last 18 months) final (i.e., not a mid-year review) official (i.e., signed by the ring official and in original form) annual performance appraisal for the hiring manager’s considerion. If a performance appraisal is not available, you may provide a stement and/or a stement from your supervisor explaining the reason one is not available and your servicing HR Office contact informion (name, email address, phone number).

Note:

You may be requested to provide an appraisal to the hiring official if one was not provided with your applicion. To receive a promotion, the employee’s most recent performance ring must be “fully successful” or an equivalent level or higher. Employees who are tentively selected to receive a promotion required to provide performance documention within two business days of request. Servicing HR Offices may be contacted to verify performance rings. 4. Non-competitive hiring authority eligibility documention, if applicable . If you are a current eligible DOS employee applying under a non-competitive hiring authority, you must submit proof of non-competitive eligibility with your applicion. For informion reled to OPM’s hiring informion site. 5. CTAP documention, if applicable . Visit our agency’s site for required documention. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Prepare your applicion in USAJOBS To start your applicion, click Apply and we’ll walk you through the process to tach a resume and any required documents. During the applicion process you can review, edit, delete, and upde your informion. We’ll automically save your progress as you go, so you won’t lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing de of this announcement to complete the applicion process. STEP 1: Select the “Apply” button and follow the instructions to register or sign into

USAJOBS. STEP 2

Submit your resume. Please see the Required Documents section for specific informion th should be outlined in your resume. STEP 3: Complete the online assessment questions. STEP 4: Submit all required documention applicable to you, as listed in the Required Documents section. To learn how to view the stus of your submitted supporting documention and applicion, the Applicion Instructions section of . Technical assistance with your on-line applicion is available through the Help Desk mgshelp@monster.com or by calling (866) 656-6830 between the hours of 7:00 a.m. and 7:00 p.m. ET Alterne Applicion Procedures If applying online poses an extreme hardship, you may request alterne applicion procedures to submit your applicion package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET least 2 working days prior to the closing de of this announcement. The applicion package for alterne applicion procedures must be submitted and received in the Human Resources office no ler than 11:59 p.m. ET on the closing de of this announcement. Paper applicions and informion sent by mail will not be accepted. Agency contact informion Jessica Posey Phone Fax 000-000-0000 Address U.S. Department of Ste 600 19th Street, N.W.

Attn:

CA/EX/HRD

Washington, District of Columbia 20520 United Stes Next steps After all applicion packages are received, we will review applicions and evalue applicants’ qualificions. Then, in approximely two weeks after this announcement closes, we will refer candides, as described in the “How You Will Be Evalued” section, to the hiring manager for selection considerion. Your applicion stus upded up to four times during the following hiring phases: After applicions are received. After applicions are assessed to determine qualificions. After candides are referred to the hiring manager. After a selection is made. For the selected candides who receive a tentive job offer, we will conduct a suitability review and/or security background investigion th generally takes an average of least two to six months. Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Overview Accepting applicions Open & closing des 04/22/2025 to 05/05/2025 Salary $88,621 – $115,213 per year Pay scale & grade GS 12 Locion 1 vacancy in the following locion: Charleston, SC 1 vacancy Remote job No Telework eligible Yes— Per agency policy. Travel Required Occasional travel – Occasional travel may be required. Relocion expenses reimbursed Yes— Relocion expenses may be paid. Appointment type Permanent Work schedule Full-time – Shift work is required Service Competitive Promotion potential 12 Job family (Series) Supervisory stus No Security clearance Drug test Yes Position sensitivity and risk Trust determinion process Announcement number

CA-2025-0128

Control number 835609300 ., .