Administrative Specialist II/Women, Infant & Children (WIC)/Charleston Country Health Department Position Available In Charleston, South Carolina

Administrative Specialist II/Women, Infant & Children (WIC)/Charleston Country Health Department

Salary
$32,875.00 Annually
Location Charleston County, SC
Job Type
FTE

• Full-Time
  Job Number
  174045/61008681
  Agency

SCDPH-PH

Region-Low Country
Opening Date
02/27/2025
Closing Date
3/9/2025 11:59 PM Eastern

Class Code:

AA50

Position Number:

174045/61008681

Normal Work Schedule:

Monday

• Friday (8:30
• 5:00)
  Pay Band
  Band 3
  Hiring Range
• Min.
  $32,875.00
  Hiring Range
• Max.

$32,875.00
Opening Date
02/26/2025
EEO Statement
Equal Opportunity Employer

Agency Specific Application Procedures:

If you meet the requirements of the position and would like to be considered, you must submit a state application online. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. The quality of the application presented (completeness and accuracy as well as grammar and spelling) will be considered prior to the offer of an interview. A criminal records check will be conducted prior to an offer of employment. Applications will be accepted until 11:59 p.m. on the stated closing date. (Dianetta B.

Fayall, HR Coordinator-Lowcountry Public Health Region, Phone:

843-953-4289, fayalldb@dph.sc.gov ).
Veteran Preference Statement
South Carolina is making our Veterans a priority for employment in state agencies and institutions.

DESCRIPTION

BENEFITS
QUESTIONS
Job Responsibilities
Careers at

DPH:

Work that makes a difference!
Pursuing Excellence, Inspiring Innovation, Promoting Teamwork and Embracing Service Under direct supervision of the WIC Admin Team Lead, performs Administrative Support duties for Women, Infants and Children (WIC) client services. Implements and adheres to agency/program policies and procedures for efficient service delivery. Provides quality customer service in a culturally competent manner. Maintains strict confidentiality and upholds all Agency privacy practices.
Performs all administrative duties in a culturally competent manner: Meets, interviews and determines if applicants meet the identification, residency and financial requirements for eligibility with the WIC program.
Processes information, updates client profile, assists with registering to vote, referrals as appropriate, completes WIC record, completes data collection and entry into the SCWIC System. Validates and issues WIC Cards and Farmer’s Market checks. Answers telephone, schedules appointments in SCWIC, sends reminder letter or makes reminder phone calls, as needed. Informs and educates clients on program policies, procedures, use of SCWIC card and WIC food guide. Manages and maintains WIC materials and reports: Follows WIC program security per policy and procedures. Assists in maintaining the Participant Eligible for Benefits Report, client discharge reports and others as needed. Completes daily and or monthly SCEIS, PCAS, travel and other requested information Completes other duties as assigned by Supervisor, including back-up to other program areas. Back-up front desk receptionist. Knowledgeable in all program areas. Answers incoming calls concerning new patient numbers, location of records, record requests and transfer request from all Region Clinics. Assists multidisciplinary staff with charts and other medical records needs. Supports Charleston County sites as needed, may require travel and coverage at Mt. Pleasant Health Department as needed.
Minimum and Additional Requirements

State Minimum Requirements:

A high school diploma or GED. Related clerical experience may be substituted for a high school diploma. Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

Agency Additional Requirements:

High School diploma or GED and two (2) years of medical office/clinical clerical office experience which includes public contact or an associates’ degree in secretarial science or a related field and one (1) year of medical office/clinical clerical office experience. Must be able to type thirty-five (35) words per minute. Must have advanced computer skills and office equipment knowledge. Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. Must possess the ability to empathize with the needs of the typical public health patient. Must possess tact and ability to communicate effectively, both orally and in writing with co-workers and general public. Able to follow written and oral instructions. Ability to collect and assemble information in a clear and concise manner. Must be flexible, dependable, and willing to be cross-trained as needed. Ability to maintain strict patient confidentiality.
Must have current driver’s license or ability to obtain transportation. May be required to use personal vehicle. Must be able to lift 30 pounds and stand for long periods. May be required to work late (after 5pm) or early hour (before 8:30am) and/or Saturday clinics. May have to travel to other sites.
Participates in an emergency or disaster as outlined in the DPH Emergency Plans. During such times, the incumbent should regard himself/herself as being on 24-hour call and subject to duty when such events occur and/or are anticipated to occur.
Preferred Qualifications
Bilingual English/Spanish and customer service experience in a clerical office environment.
Additional Comments

Immunization:

All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against Measles, Mumps, Rubella, Pertussis, Varicella, and Hepatitis B prior to beginning employment.

State Disaster Plan:

In accordance with the State’s Disaster Plan, which includes hazardous weather, DPH employees may be required to work in times of an emergency or disaster.

College Transcripts:

Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.

Driving Record:

If this position requires the applicant to possess a valid driver’s license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.
The South Carolina Department of Public Health offers an exceptional benefits package for FTE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

REMOTE WORK

The option to work partially remote or adjusted work hours may be available after six (6) months of employment for approved positions.
SC DPH is an equal employment opportunity/affirmative action employing agency. We are committed to a diverse workforce. SC DPH does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.
Employer
State of South Carolina
Agency

SCDPH-PH

Region-Low Country
Address
3685 Rivers Avenue, Suite 201
N. Charleston, South Carolina, 29405
Phone
803-898-7308
THE

LANGUAGE USED IN THIS DOCUMENT DOES NOT CREATE AN EMPLOYMENT CONTRACT BETWEEN THE EMPLOYEE AND THE AGENCY. THIS DOCUMENT DOES NOT CREATE ANY CONTRACTUAL RIGHTS OR ENTITLEMENTS. THE AGENCY RESERVES THE RIGHT TO REVISE THE CONTENT OF THIS DOCUMENT, IN WHOLE OR IN PART. NO PROMISES OR ASSURANCES, WHETHER WRITTEN OR ORAL, WHICH ARE CONTRARY TO OR INCONSISTENT WITH THE TERMS OF THIS PARAGRAPH CREATE ANY CONTRACT OF EMPLOYMENT.

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