Office Administrative Assistant Position Available In Charleston, South Carolina
Tallo's Job Summary: Carolina Exterminating is looking for a Full-time Office Administrative Assistant in Charleston, SC, offering a competitive pay starting at $20 an hour with benefits such as paid training, holidays, 401(k) matching, health insurance, and paid time off. Responsibilities include customer interaction, appointment scheduling, problem resolution, service support, record keeping, and collaboration with field technicians. If you excel in customer service and want to join a supportive team, apply now!
Job Description
Office Administrative Assistant Carolina Exterminating – 3.2 Charleston, SC Job Details Full-time From $20 an hour 1 day ago Benefits Paid training Paid holidays 401(k) 3% Match Health insurance 401(k) Paid time off On-the-job training Snacks provided 401(k) matching Referral program Qualifications Customer service High school diploma or GED Driver’s License IT Computer skills Entry level Full Job Description Job description Carolina Exterminating is family owned and operated serving the greater Charleston tricounty region and building our reputation as the local pest management leader since 2008. We provide a career oriented work environment for our team, not just another job! Our Office Team is currently seeking the next rockstar Call Center Representative to support or amazing customers and field technicians while maintaining our excellent service standards. Responsibilities for this role include, but are not limited to:
Customer Interaction :
Answer customer calls, emails, and chat inquiries related to pest control services. Provide helpful, accurate, and timely information to customers regarding services, pricing, and pest control solutions.
Appointment Scheduling:
Coordinate and schedule service appointments based on customer needs and technician availability. Confirm and reschedule appointments as necessary.
Problem Resolution:
Address and resolve customer complaints, concerns, and inquiries with professionalism and empathy, ensuring customer satisfaction at all times.
Service Support:
Assist customers with inquiries about pest control treatments, safety protocols, and product usage.
Record Keeping:
Maintain accurate customer records, document interactions, and update customer profiles in the system. Attention to detail in this area is a must.
Product Knowledge:
Stay informed about the company’s pest control services and solutions to provide accurate and up-to-date information to the customers.
Collaboration:
Work closely with field technicians and the operations team to ensure seamless service delivery and resolution of issues. Must have Reliable Transportation and the ability to pass a background check
WHAT’S IN IT FOR YOU
Base pay plus commission, some of the best in the industry! Medical option and 401K w/ 3% match PTO Days FREE drinks and snacks provided at the office Monthly team breakfast Company events throughout the year Paid Holidays include New Years Day, Memorial Day, July 4th, Labor Day, Thanksgiving, Black Friday, Christmas Day If you pride yourself in providing excellent customer service and want to be valued for what you bring to the team apply here today! Carolina Exterminating is an Equal Opportunity Employer.
Job Type:
Full-time Pay:
From $20.00 per hour Expected hours: 30 – 40 per week
Benefits:
401(k) matching On-the-job training Paid time off Referral program
Shift:
Day shift
Work Location:
In person
Job Type:
Full-time Pay:
From $20.00 per hour Expected hours: 30 – 40 per week
Benefits:
401(k) 401(k) matching Health insurance Paid time off
Schedule:
8 hour shift Day shift Monday to Friday Ability to
Commute:
Charleston, SC 29407 (Required) Ability to
Relocate:
Charleston, SC 29407: Relocate before starting work (Required)
Work Location:
In person
