Front Desk / Office Support Position Available In Lexington, South Carolina

Front Desk / Office Support Pivotal Health and Rehab Inc 103 Sum Mor Drive, West Columbia, SC 29169 Front Desk /

Rehab Assistant Duties:

• Greet and welcome patients in a friendly and professional manner
• Answer phone calls and respond to inquiries or direct calls to appropriate departments
• Handle guest check-ins and check-outs efficiently and accurately
• Verify patient health insurance such as; deductible, copays, and if prior authorization is required.
• Obtain prior authorizations from insurances for DME, rehab, and medical services.
• Fit patients with authorized Durable Medical Equipment (DME)
• Assist Rehab Tech with different modalities such as; muscle stimulation, ultrasound, traction, and therapeutic stretches/exercises.
• Assist medical providers and provider medical assistant/back office support.
• Administer treatment to Acoustic Sound Wave patients.
• Other duties that may be required to support office.

Skills:

• Excellent communication skills, both verbal and written
• Ability to type, transcribe, and file documents accurately
• Experience with health insurance and prior authorizations
• Previous experience in a medical facility is a plus
• Familiarity with phone systems and ability to handle multiple phone lines
• Strong calendar management skills for scheduling appointments and prioritizing tasks
• Professional phone etiquette and customer service skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Familiarity with Google Sheets/Google docs
• Ability to work well in a team environment
• Previous experience working as front desk in a busy medical office If you are a friendly, organized, and customer-oriented individual with excellent communication skills, we would love to have you join our team as a Front Desk/Office Support personal.

In this role, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay is comfortable and enjoyable. This role is an important part of our office as it provides support in different areas to help insure the office operates efficiently. We offer competitive pay rates and opportunities for career growth within our organization. If you meet the requirements listed above and are interested in this position, please submit your resume along with a cover letter detailing your relevant experience.

Note:

Only shortlisted candidates will be contacted for an interview.

Job Type:

Full-time Pay:

$14.00

• $16.

00 per hour

Benefits:

Dental insurance Referral program Vision insurance

Schedule:

10 hour shift No weekends

Experience:

Customer service: 1 year (Preferred) Front desk: 1 year (Preferred)

Work Location:

In person