Medical Administration Officer Position Available In Davidson, Tennessee

Medical Administrion Officer Department of Veterans Affairs Veterans Health Administrion TVHS- Business Office Summary The Medical Administrion Officer serves the Business Office and other management and supervisory personnel by analyzing, evaluing, advising, and/or coordining administrive operions. Assists the Chief, Business Office in the development and implemention of special considerion to the integrion of internal administrive policies, compliance with Veterans Health Administrion (VHA) guidelines, standards and requirements. Overview Accepting applicions Open & closing des 06/16/2025 to 06/26/2025 Salary $105,383 – $137,000 per year Pay scale & grade GS 13 Locion 1 vacancy in the following locion: Nashville, TN Remote job No Telework eligible Yes—Ad-Hoc Travel Required 25% or less – You may be expected to travel for this position. Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) Supervisory stus Yes Security clearance Drug test No Position sensitivity and risk Trust determinion process Financial disclosure Bargaining unit stus Announcement number

CBTG-12750550-25-DF

Control number 838881900 This job is open to Federal employees – Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management’s hiring rules and pay scales. Federal employees – Excepted service Current federal employees whose agencies have their own hiring rules, pay scales and evaluion criteria. Internal to an agency Current federal employees of the hiring agency th posted the job announcement. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was elimined and are eligible for priority over other applicants. Clarificion from the agency Open to ALL current, permanent Federal Employees;

CTAP AND ICTAP

eligibles, current, permanent Department of Veterans Affairs (Agency – VHA, VBA, NCA) Employees; and current, permanent Tennessee Valley Healthcare System (Facility) Employees. Facility employees will have FIRST considerion. Videos Duties The Medical Administrion Officer provides direct supervision to Program Managers of the Business Office, such as, Tennessee Valley Healthcare System (TVHS) Scheduling Program Manager; Eligibility Program Manager. Also, exercises managerial authority over the Administrive Officers of the Day (AODs). The incumbent is fully involved in personnel management, budget control, planning, and da retrieval of each program. Duties include but not limited to: Leads in developing internal policies and programs concerning mters as equal opportunity, merit promotion, labor management relions and position management. Provide healthcare system management advisory service and high-level management input into the most complex administrive management deliberion/decisions. Work closely with service personnel involved in budget planning and stistical projections utilized by management to assure an accure and workable loan. Effectively deal with key professional and administrive personnel in government and community affairs. Collabores with the Chief, Business Office in making resource decisions reling to acquisition of new equipment and FTEE and assists with the coordinion or resources to ensure the success of construction, locion, and space allocion projects. Assist in the development and maintenance of reporting and review systems, which provides meaningful informion to top management for effective decision making. Establish effective working relions with all services within the healthcare system. Collabore under the direction of the Chief, Business Office, on service projects, designs and plans and conducts studies in all areas of the healthcare system which may change existing work operions and procedures. Establish and maintains good relions with various groups and organizions such as other hospitals, medical societies, medical schools and other colleges. Responsible for providing the influences, motivion, and persuasion which fosters the acceptance and exercise of sound management concepts, practices, and innovions. Serve in an acting capacity in the absence of the Chief assuming responsibilities of all duties involved. Participe in public speaking engagements, meetings, and public relions events. Recognize the different functions and motivions of various employees and groups in the healthcare system and be able to communice effectively with each in order to gher informion. Take action to effectively solve problems before they have an adverse impact on the organizion or other employee. Discusses, investiges, and responds to employee grievances and dissisfactions in order to resolve conflicts. Ensure effective integrion of efforts/activities with other medical center operions and with community based agencies and activities. Hear and resolve staff concerns and complaints and as approprie, refers group grievances and unresolved serious complaints to Chief. Serve as the consultant on legal aspects of mters involved in the admission; retention; and discharge of pients. Evalue alterne proposals or problem solutions and presents conclusions to management. Represent Chief, Business Office labor management meetings, provides informion, resolves conflicts, and/or problems and assures Program Managers are familiar with the negotied agreement.

Work Schedule:

Monday- Friday 0730-1600

Compressed/Flexible:

Not Authorized Telework:

Ad-Hoc Virtual:

This is not a virtual position. Position Description/PD#:

Medical Administrion Officer Relocion/Recruitment Incentives:

Not authorized Critical Skills Incentive (CSI): Not authorized Permanent Change of Stion (PCS): Not authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job All applicants tentively selected for VA employment in a testing designed position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested denied employment with VA. Selective Service Registrion is required for males born after 12/31/1959 You may be required to serve a probionary period Subject to background/security investigion Selected applicants required to complete an online onboarding process. Acceptable form(s) of identificion required to complete pre-employment requirements ( ). Effective May 7, 2025, driver’s licenses or ste-issued dentificion cards th are not REAL ID compliant cannot be utilized as an acceptable form of identificion for employment. Participion in the seasonal influenza vaccinion program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Qualificions To qualify for this position, applicants must meet all requirements by the closing de of this announcement, 06/26/2025.

Time-In-Grade Requirement :

Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing de of this announcement. For a GS 13 position you must have served 52 weeks the GS 12. The grade may have been in any occupion, but must have been held in the Federal service. An SF-50 th shows your time-in-grade eligibility must be submitted with your applicion merials. If the most recent SF-50 has an effective de within the past year, it may not clearly demonstre you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 th clearly demonstres one-year time-in-grade. You may qualify based on your experience and/or educion as described below:

Specialized Experience:

You must have one year of specialized experience equivalent to least the next lower grade GS 12 in the normal line of progression th includes progressively responsible analytical or administrive, or clinical management or supervisory experience in the health care field. Experience must demonstre the required applicion of the knowledge, methods, and techniques of an administrive healthcare professional managing a hospital, clinic or comparable healthcare facility. Specialized experience may have been gained in a hospital business office, medical center, clinic or similar environment where the applicant has knowledge of, and skill in applying supervisory functions in the operional aspect of a medical service, such as formuling and installing clinical, administrive, and clerical procedures to ensure expeditious and efficient processing of work.

Specialized experience is defined as:

Provides leadership and guidance in coordining medical administrion needs; Supervisory functions in the operional aspect of a medical service, such as formuling and installing clinical, administrive, and clerical procedures to ensure expeditious and efficient processing of work; Thorough reporting, analytical comparisons, projections and advice; Providing essential da for planning, budgetary effectiveness, workload projections, etc.; Determining management needs and assuring timely da collection and meaningful reporting of service activities; Thorough applicion of management analysis techniques and promoting utilizion of management principles and practices. Prepares and presents pient administrive stistics required for internal reporting by management, professional staff and Central office; Performs workload surveys and scheduling studies in clinics and admission service and various professional services and recommends changes in the work distribution and scheduling policies; Participing in and in some cases leading service-level special projects dediced to the improvement of service activities and products; Acting as a subject mter expert on all mters reled to effective, efficient customer service, and developing tools to improve service-level customer service practices; coordining staffing and recruitment practices the service-level with the Human Resources Management Service. You red on the following Competencies for this position: Administrion and Management Communicions Conflict Management Decision Making Leadership Experience refers to paid and unpaid experience, including volunteer work done through Nional Service programs (e.g., Peace Corps, AmeriCorps) and other organizions (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience th transles directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note :

A full year of work is considered to be 35-40 hours of work per week. Part-time experience credited on the basis of time actually spent in approprie activities. Applicants wishing to receive credit for such experience must indice clearly the nure of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements:

This work is primarily sedentary with some walking, standing, and bending. Incumbent may be required to lift and move files/printouts. For more informion on these qualificion standards, please the United Stes Office of Personnel Management’s website . Educion There is no educional substitution this grade level. Additional informion Receiving Service Credit or Earning Annual (Vacion)

Leave :

Federal Employees earn annual leave a re (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the re which they earn annual leave. Such credit must be requested and approved prior to the appointment de and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alterne method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant’s criminal history prior to accepting a tentive job offer. For more informion about the Act and the complaint process, . Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How You Will Be Evalued You evalued for this job based on how well you meet the qualificions above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrive responses are not required this time. If you are referred for considerion, you may be asked to submit additional job reled informion, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documention verified. Please follow all instructions carefully. Errors or omissions may affect your ring or considerion for employment. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify informion provided by a candide (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candide’s abilities; and assist a hiring manager with making a final selection for a position. For more informion on the “Who may apply” eligibility requirements, please refer to the document.

Placement Policy:

The posting of this announcement does not oblige management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstement. Management may use any one or any combinion of these methods to fill the position. It is the policy of the VA to not deny employment to those th have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members :

Please the site for career-search tools for Veterans seeking employment VA, career development services for our existing Veterans, and coaching and reintegrion support for military service members. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have – whether you’re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies. To apply for this position, you must provide a complete Applicion Package which includes: Resume SF-50/ Notificion of Personnel Action The following documents are accepted, and may be required if applicable to your eligibility and/or qualificions for this position. Please make sure you have included other documents required for your applicion, such as a copy of your transcript (if using educion to qualify), SF-50’s (current/former Federal employees), documention to support Veterans Preference claims, or

ICTAP/CTAP

documention (for displaced Federal employees). You will not be contacted for additional informion. Cover Letter Other (1) Performance Appraisal Resume Separion Notice (RIF) SF-50/ Notificion of Personnel Action Transcript SF-50, Notificion of Personnel Action (if applicable for Time in Grade and/or Eligibility): Most recent SF-50 if you are a current or former Federal employee An SF-50 showing your time-in-grade eligibility must be submitted with your applicion merials. If the most recent SF-50 has an effective de within the past year, it may not clearly demonstre you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 th clearly demonstres one-year time-in-grade Award 50’s do not provide sufficient informion and will not be accepted for the purpose of verifying time-in-grade. Examples of approprie SF-50’s include: Within grade increases the highest grade held; or Promotions with an effective de more than one year old; or SF-50’s the highest grade held with an effective de more than one year old. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documention specified in the Required Documents section below. The complete applicion package must be submitted by 11:59 PM (ET) on 06/26/2025 to receive considerion. To preview the questionnaire click . To begin, click Apply Online to cree a

USA JOBS

account or log in to your existing account. Follow the prompts to select your

USA JOBS

resume and/or other supporting documents and complete the occupional questionnaire. Click Submit My Answers to submit your applicion package.

NOTE:

It is your responsibility to ensure your responses and approprie documention is submitted prior to the closing de.

Special Employment Considerion:

VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for informion on how to apply under this appointment authority via the Selective Placement Coordinor. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candides for competitive service vacancies. To be qualified you must submit approprie documention (a copy of the agency notice, your most recent performance ring, and your most recent SF-50 noting current position, grade level, and duty locion) and be found well-qualified for this vacancy. To be well-qualified : applicants must possess experience th exceeds the minimum qualificions of the position including all selective factors, and who are proficient in most of the required competencies of the job. Informion about ICTAP and CTAP eligibility is on OPM’s Career Transition Resources website . During the applicion process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your applicion for this announcement, nor does it guarantee further considerion for additional positions. Agency contact informion Davita Foushee Pugh Phone Address Tennessee Valley HCS – Nashville 1310 24th Avenue South Nashville, TN 37212 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. After we receive applicion packages (including all required documents) and the vacancy announcement closes, we will review applicions to ensure qualificion and eligibility requirements are met. After the review is complete, a referral certifice(s) is issued and applicants notified of their stus by email. Referred applicants notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notificion once a selection decision has been made. You may check the stus of your applicion any time by logging into your USA Jobs account and clicking on Applicions. Informion regarding your applicion stus can be found in the .

NOTE:

Participion in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement th all HCP to receive annual seasonal influenza vaccinion or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccinion has been granted. HCP in violion of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locions or who come into contact with VA pients or other HCP as part of their duties. VHA locions include, but are not limited to, VA hospitals and associed clinics, community living centers (CLCs), community-based outpient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrive, remote and onsite, paid and without compension, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with pients outside VA medical facilities. Fair and Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Required Documents To apply for this position, you must provide a complete Applicion Package which includes: Resume SF-50/ Notificion of Personnel Action The following documents are accepted, and may be required if applicable to your eligibility and/or qualificions for this position. Please make sure you have included other documents required for your applicion, such as a copy of your transcript (if using educion to qualify), SF-50’s (current/former Federal employees), documention to support Veterans Preference claims, or

ICTAP/CTAP

documention (for displaced Federal employees). You will not be contacted for additional informion. Cover Letter Other (1) Performance Appraisal Resume Separion Notice (RIF) SF-50/ Notificion of Personnel Action Transcript SF-50, Notificion of Personnel Action (if applicable for Time in Grade and/or Eligibility): Most recent SF-50 if you are a current or former Federal employee An SF-50 showing your time-in-grade eligibility must be submitted with your applicion merials. If the most recent SF-50 has an effective de within the past year, it may not clearly demonstre you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 th clearly demonstres one-year time-in-grade Award 50’s do not provide sufficient informion and will not be accepted for the purpose of verifying time-in-grade. Examples of approprie SF-50’s include: Within grade increases the highest grade held; or Promotions with an effective de more than one year old; or SF-50’s the highest grade held with an effective de more than one year old. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documention specified in the Required Documents section below. The complete applicion package must be submitted by 11:59 PM (ET) on 06/26/2025 to receive considerion. To preview the questionnaire click . To begin, click Apply Online to cree a

USA JOBS

account or log in to your existing account. Follow the prompts to select your

USA JOBS

resume and/or other supporting documents and complete the occupional questionnaire. Click Submit My Answers to submit your applicion package.

NOTE:

It is your responsibility to ensure your responses and approprie documention is submitted prior to the closing de.

Special Employment Considerion:

VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for informion on how to apply under this appointment authority via the Selective Placement Coordinor. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candides for competitive service vacancies. To be qualified you must submit approprie documention (a copy of the agency notice, your most recent performance ring, and your most recent SF-50 noting current position, grade level, and duty locion) and be found well-qualified for this vacancy. To be well-qualified : applicants must possess experience th exceeds the minimum qualificions of the position including all selective factors, and who are proficient in most of the required competencies of the job. Informion about ICTAP and CTAP eligibility is on OPM’s Career Transition Resources website . During the applicion process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your applicion for this announcement, nor does it guarantee further considerion for additional positions. Agency contact informion Davita Foushee Pugh Phone Address Tennessee Valley HCS – Nashville 1310 24th Avenue South Nashville, TN 37212 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. After we receive applicion packages (including all required documents) and the vacancy announcement closes, we will review applicions to ensure qualificion and eligibility requirements are met. After the review is complete, a referral certifice(s) is issued and applicants notified of their stus by email. Referred applicants notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notificion once a selection decision has been made. You may check the stus of your applicion any time by logging into your USA Jobs account and clicking on Applicions. Informion regarding your applicion stus can be found in the .

NOTE:

Participion in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement th all HCP to receive annual seasonal influenza vaccinion or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccinion has been granted. HCP in violion of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locions or who come into contact with VA pients or other HCP as part of their duties. VHA locions include, but are not limited to, VA hospitals and associed clinics, community living centers (CLCs), community-based outpient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrive, remote and onsite, paid and without compension, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with pients outside VA medical facilities. Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Overview Accepting applicions Open & closing des 06/16/2025 to 06/26/2025 Salary $105,383 – $137,000 per year Pay scale & grade GS 13 Locion 1 vacancy in the following locion: Nashville, TN Remote job No Telework eligible Yes—Ad-Hoc Travel Required 25% or less – You may be expected to travel for this position. Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) Supervisory stus Yes Security clearance Drug test No Position sensitivity and risk Trust determinion process Financial disclosure Bargaining unit stus Announcement number

CBTG-12750550-25-DF

Control number 838881900 ., .