Office Coordinator – AEG Nashville Position Available In Davidson, Tennessee

Company InformationFor more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Company InformationFor more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

A Brief OverviewThe Office Coordinator supports the day-to-day administrative tasks of the office. This role answers phone calls, respond to email inquiries, and keeps the office stocked with essential supplies. The Office Coordinator also collects and distributes ticket counts for various shows to multiple departments and upper management. This role also assists with executing payroll operations for maintenance and production staff.

What you will doAnswer general incoming inquires via phone and other communication sources, about shows, festivals and tours. Respond to customer complaints and concerns if possible. Screen and route all other phone calls to appropriate staff and take messages as needed.

Collect and sort daily mail. Deliver mail to appropriate departments. Accept shipments and deliver to applicable department or staff. Coordinate outgoing shipments.

Order all office supplies including water, food and equipment as needed. Responsible for the stocking and reordering of all safety related supplies for first aid kit.

Coordinate payroll for maintenance crew and production staff. Order money for box office. Ensure that box office is equipped with enough petty cash to operate efficiently.

Monitor customer service email account. Respond to general guest complaints and inquires.

Collect ticket counts daily for relevant shows.

Assist with other tasks as needed.

Education QualificationsHigh School Diploma or its equivalency (BA/BS Degree Preferred)Experience Qualifications2-4 years Of related work experienceSkills and AbilitiesAbility to act with discretion and handle confidential informationMust be personable, organized, self-motivated, detail-oriented and reliableExcellent customer service and time management skillsAbility to multitask and prioritize effectively in a fast-paced office environmentExcellent verbal and written communication skillsProficient in Microsoft Office Suite (Word, Excel, Outlook); and ability to learn required business systemsKnowledge of the music industry preferredQualifications (ALL)High School Diploma or its equivalency (BA/BS Degree Preferred)2-4 years Of related work experienceAbility to act with discretion and handle confidential informationMust be personable, organized, self-motivated, detail-oriented and reliableExcellent customer service and time management skillsAbility to multitask and prioritize effectively in a fast-paced office environmentExcellent verbal and written communication skillsProficient in Microsoft Office Suite (Word, Excel, Outlook); and ability to learn required business systemsKnowledge of the music industry preferred

Payscale:

$20/hr – $25/hr

Bonus:

(If applicable)This position is not eligible for a bonus under the current bonus plan requirements.

Benefits:

Full-time:

We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.

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