Administrative Assistant (Bilingual) Position Available In Knox, Tennessee

Administrative Assistant (Bilingual) Catholic Charities of East Tennessee – Office of Immigrant Services Knoxville, TN Job Details Full-time $17.50 an hour 1 day ago Benefits 403(b) matching Health savings account Paid holidays Health insurance Dental insurance 401(k) Paid time off Pension plan Employee assistance program Vision insurance 401(k) matching 403(b) Life insurance Retirement plan Qualifications Microsoft PowerPoint Bilingual Spanish Google Workspace Immigration law Microsoft Excel Customer service English Administrative experience 2 years Communication skills Entry level Full Job Description Come be part of our team and make a difference in your community! The Knoxville Office of Immigrant Services (OIS) has an immediate opening for an Administrative Assistant. Catholic Charities of East Tennessee offers competitive pay and a comprehensive benefits package including: health, dental and vision insurance, 403(b) with 3% employee match, accrual of 17 vacation days, 12 sick days and 13 paid holidays, pension plan, employer paid life insurance, and an employee assistance program. The Office of Immigrant Services (OIS) is a DOJ recognized law office that provides immigration legal services to immigrants and refugees in our community. This program offers legal assistance with family reunification, adjustment of status for refugees and asylees, Deferred Action for Childhood Arrivals (DACA) renewals, and humanitarian services under the Violence against Women Act (VAWA), and more. The OIS Administrative Assistant works under the direction of the Program Leader to coordinate office services that include, but are not limited to: client intake procedures, record-keeping, and scheduling appointments. The Administrative Assistant will also interpret and translate for Spanish speaking clients.

Job Responsibilities:

Answer phones, screen new clients for case type and program eligibility, and make appropriate referrals to other organizations as applicable Log and track all voicemails Coordinate new client intake process, including answering the phone and screening new clients for case type and program eligibility, and making appropriate referrals to other organizations Schedule qualifying clients for clinics and other appointments Maintain office calendar Redirect walk-in clients (people without appointments) Works with Staff Attorney to translate documents and interpret conversations (English and Spanish) one to another to enable communication between the attorney and his/her clients Coordinate volunteers who speak Spanish to assist with translation of documents Work collaboratively with other office administrative staff Assist with client payments over the phone and/or in person Promote the Office of Immigrant Services Other duties as assigned

Job Requirements:

Must be able to move objects weighing up to 25 lbs Must pass all required screenings Must maintain a high level of professionalism, integrity, trust, and confidentiality Must have strong organizations skills and ability to multi-task in fast-paced work environment Must be detail-oriented, compassionate, and have an interest in immigration law Must maintain any training and certification requirements Must support the teachings of the Catholic Church and embody our organization’s mission and culture through behavior and daily interactions Regular and predictable on-site attendance is required

Job Qualifications:

Bilingual in Spanish-English required. Must be able to read and write in English/Spanish fluently Two years of college or equivalent work experience Excellent written and verbal communication and advocacy skills in both Spanish and English Proficient in

Google Suite, Word, Excel, and PowerPoint Job Type:

Full-time Pay:

$17.50 per hour Expected hours: 35 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Schedule:

Day shift Monday to

Friday Work Location:

In person