FRONT OFFICE MORTGAGE ASSISTANT Position Available In Montgomery, Tennessee

FRONT OFFICE MORTGAGE ASSISTANT

Castle Rock Mortgage, LLC 2687 Townsend Court, Clarksville, TN 37043 Front Office Assistant We are looking for a pleasant Front Office Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. To ensure success, front office assistants should possess experience in office administration and the ability to communicate with members of the public. Top-class candidates are capable administrators who make visitors arriving at the office area feel welcome. Required to have a positive attitude every day and interact with a high level of energy and positivity with teammates, clients and referring partners.

Front Office Assistant Responsibilities:

Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming on-site visitors, determines nature of business, and announces visitors to appropriate personnel, in a friendly and professional manner. Handling basic inquiries and sorting mail. Copying, scanning, and filing documents. Monitoring office supplies and ordering replacements. Sending out move in boxes Keeping the reception area tidy and observing professional etiquette. Learn systems and processes for sending initial loan disclosures and assisting with final title policies and deeds for sending out to servicers. Uploading closing packages and other responsibilities requested by management. Handling marketing material and Social Media Open and close the main office Monitor office supplies and report to management. Set out supplies in appropriate area when receiving. Performing other administrative tasks, if required.

Front Office Assistant Requirements:

Associates Decree Knowledge in Mortgage, Finance, Real Estate preferred Pre-employment Screening include Telephone Pre-Screen thru Indeed Formal qualification in office administration, secretarial work, or related training. 2-3 years of experience in a similar role. Exceptional ability to create a welcoming environment. Experience in answering and screening calls, as well as scheduling appointments. Ability to observe business etiquette and maintain a professional appearance. Proficiency in appointments scheduling and call forwarding systems. Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook. Working knowledge of printers, copiers, scanners, and fax machines. Excellent interpersonal and communication skills.

Equal Opportunity Employer Job Type:

Full-time Pay:

$14.00 – $15.00 per hour

Benefits:

Health insurance Health savings account Paid time off

Schedule:

8 hour shift Monday to

Friday Work Location:

In person