Import Coordinator Position Available In Shelby, Tennessee
Tallo's Job Summary: The Import Support Specialist role involves managing import documentation, reconciling piece counts, and ensuring accurate data entry. Responsibilities include updating systems, coordinating deliveries, and supporting customer service functions. The ideal candidate must have strong data entry skills, excellent customer service capabilities, and the ability to adapt to shifting tasks. This position requires working onsite in an office environment with a professional dress code.
Job Description
Job Title:
Import Support Specialist Job Description We are seeking a detail-oriented Import Support Specialist to join our team. The ideal candidate will have the ability to manage import documentation, reconcile piece counts, and ensure accurate data entry. You will play a key role in updating and maintaining our systems, coordinating deliveries, and supporting customer service functions. Responsibilities Determine pertinent parts of import documentation. Reconcile piece counts accurately. Ensure accurate data entry for all import-related tasks. Look up and update arrival notice information. Trace freight as needed to ensure timely delivery. Assist with updating Cargowise system filters. Create and manage Delivery Orders and Delivery Instructions. Obtain quotes from truckers, warehouses, and related service providers. Maximize profit margins for the department by managing delivery equipment needs. Obtain Proof of Delivery and reconcile any disputed charges. Assist Import CSR with daily functions and tasks. Clean up Cargowise system filters as needed. Essential Skills Proficiency in data entry and administrative support. Strong clerical and dispatching skills. Excellent customer service capabilities. Professional appearance and demeanor. Excellent verbal and written communication skills. Positive attitude and critical thinking ability. Ability to follow instructions and follow up on shipment matters. Adaptability to shift tasks without frustration. Problem-solving skills with the ability to see potential solutions. Team player with a self-starter and ‘go-getter’ mentality. Willingness to assist where needed without being prompted. Proficient in Microsoft systems. Additional Skills & Qualifications Receptive to switching from email to phone communication when appropriate. Promotable with a strong desire for career growth. Work Environment This position requires you to work 100% onsite in an office environment. You will be part of a dynamic team, engaging in tasks that require attention to detail and effective communication. Dress code is professional to match the office setting.
