Operations Assistant Position Available In Shelby, Tennessee

Operations Assistant Oak Service Corporation Memphis, TN Job Details Full-time $18

• $22 an hour 2 days ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance 401(k) matching Professional development assistance Life insurance Qualifications Microsoft Powerpoint Microsoft Word CRM software Microsoft Excel Microsoft Outlook Inventory management Customer service Word processing English Microsoft Office Administrative experience Bachelor’s degree Organizational skills SharePoint Grammar Experience Communication skills Entry level Full Job Description Position & Company This is a full-time, non-exempt, non-remote position located in Memphis, Tennessee.

The operations assistant will receive a salary commensurate with education and experience. The employer, Oak Service Corporation (OSC), offers a competitive benefits package including group health, dental, vision, and disability coverage, 401(k) plan (after one year of service), annual paid time off, holiday leave, and professional development funds. OSC is a 501(c)(4) nonprofit company based in Memphis, Tennessee. OSC performs educational, advisory, administrative, and clearinghouse functions to assist The Pi Kappa Alpha International Fraternity and other not-for-profit organizations and their members, officers, and alumni. General Responsibilities The operations assistant reports to the chief administrative officer. They are one of the primary contacts for headquarters visitors and vendors, and they provide support to all areas of administrative operations. Specific job responsibilities and tasks for the operations assistant are subject to change based on the needs of the organization and the direction of leadership. Areas of Concentration

• Provide customer service as one of the primary contacts for headquarters visitors and vendors
• Maintain confidentiality of all membership-related and personal data obtained by virtue of access to database and other documentation
• Manage chapter-related reports and host institution contact information in database
• Process data requests and updates from a variety of sources
• Manage preparation and framing of chapter charters for presentation at annual summer event
• Postage and shipping point of contact for staff
• Office supply inventory management Knowledge

• Education:

  Bachelor’s degree is not required, but preferred; Greek affiliation or experience desired

• Administrative:

  Knowledge of procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology

• English Language:

  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

• Customer Service:

  Knowledge of principles and processes for providing customer service. This includes assessment of customer needs, meeting quality standards for services, and evaluation of customer satisfaction Technical Skills

• Proficiency in Microsoft Office productivity software including Word, Excel, Outlook, PowerPoint, and SharePoint
• Understanding of basic database operations including processing of information updates, queries, reports and data exports with the goal of attaining expert knowledge of the company database
• Understanding of customer relationship management software Personal Skills
• Strong work ethic and positive attitude
• Team-oriented professional work style
• Strong organizational skills
• Excellent communication skills, both oral and written, and strong interpersonal skills
• Attention to detail and deadlines with the ability to manage competing demands for time Employer Core Competencies
• Action-Oriented
• Instills Trust
• Ensures Accountability
• Communicates Effectively

•

Customer Focus Job Type:

Full-time Pay:

$18.00

• $22.

00 per hour Expected hours: 35 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Parental leave Vision insurance

Schedule:

8 hour shift Monday to Friday Ability to

Commute:

Memphis, TN 38125 (Required) Ability to

Relocate:

Memphis, TN 38125: Relocate before starting work (Preferred)

Work Location:

In person