Administrative Assistant Position Available In Sullivan, Tennessee

Administrative Assistant Bristol, TN | Full-Time | $17-21/hr About Us Premier Fire Protection, a Guardian Fire Services Company, is dedicated to safeguarding lives and property through the installation, inspection, and maintenance of fire sprinkler systems. With decades of expertise and a commitment to excellence, we deliver reliable fire safety solutions to commercial, industrial, and residential clients.

Job Summary:

The Premier Fire Protection Administrative Assistant is more than administrative work, the role is the heart of the service team. The position ensures timely, correct support to both customers and technicians. The role requires exceptional efficiency in a fast-paced, multi-tasked work pace. The position interacts every day with customers, technicians, managers and handles emergencies when needed. The Administrative Assistant handles multiple tasks quickly, sometimes simultaneously, and is proficient in project management, time management and organization, and works collaboratively in a team dynamic. This vital position contributes to the strength and sustainable growth of Premier Fire Protection.

Essential Duties and Responsibilities:

Works closely with company owners, managers and technicians to provide its customers with outstanding professional serviceServes as the conduit to enable the technician team to focus on job delivery and improve customer experienceAccounts Payables Ensures client interactions are exceptionally handled; requests and concerns are accurately tracked, assigned, and resolvedHandles multiple interactions via, email, phone, TEAMs, online portals in fast timely, accurate manner; every customer mattersPrepares activities reports for management regarding service and contract billings, sends job out bids, processes invoicesManages paper flow of work orders from sales reps and assists with dispatching technicians to job locations for timely completion of work at the job site.

Procures material with vendors, track orders, reconcile orders, and process vendor invoicesReviews field technicians’ notes, creates reports, and files in online systemCreates client proposals and prepares orders for invoicingUtilizes CRM sales database to create and manage quotes, sales orders, and invoicesUtilizes electronic filing systems for internal documentation and client deliverablesWorks on one-time projects as neededPerforms other tasks or projects as assigned by supervisor.

Contributes to team effort by accomplishing and achieving resultsIdentifies change in processes and the optimal application to promote efficiency

Experience/Training/Education:

High School Diploma3+ years working in a service or administrative roleProficient use of technical mediums, such as CRM, Word, Excel, ADP, Sage and TEAMs Why You’ll Love Working Here At Premier Fire Protection, we believe in investing in our employees’ success. Here’s what you can expect:

Competitive Pay:

Compensation tailored to your experience and expertise.

Comprehensive Benefits:

Including medical, dental, and vision insurance (100% company-paid options for dependents).

Future Savings:

A 401(k) savings plan with employer match.

Paid Time Off:

Generous PTO and paid holidays to support work-life balance.

Professional Development:

Certification reimbursement, ongoing training, and opportunities for career growth.

Additional Perks:

Access to tools, resources, and support for success. We Value All Experiences We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable, and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role and encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem-solving and more creative thinking, so we’re dedicated to adding new perspectives to the team. Our Commitment to Diversity Premier Fire Protection, a Guardian Fire Services Company, is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Premier Fire Protection is committed to an inclusive experience for all applicants and will endeavor to make reasonable accommodations in the interview process, to the known physical or mental limitations of qualified employees with disabilities unless the accommodation would impose an undue hardship on the operation of our business. How to Apply If you’re ready to take the next step in your career and join a team that values safety, growth, and collaboration, we’d love to hear from you. Apply now to become part of the Premier Fire Protection team.