Visitor Services Specialist Position Available In Sullivan, Tennessee

Visitor Services Specialist Rocky Mount State Historic Site Piney Flats, TN 37686

Position:

Visitor Services Specialist – Part-Time

• 2 – 4

Days Per Month Job Overview:

We are seeking a Visitor Services Specialist to serve as a warm and informed first point of contact for our visitors at the Rocky Mount State Historic Site. This part-time, seasonal position plays a crucial role in enriching the visitor experience. Initially, the role requires availability for 2-4 days per month, with the potential for increased hours during the holiday season and as a backup on an as-needed basis.

Key Responsibilities:

Guest Services:

• Warmly greet and check-in visitors upon arrival.
• Provide insightful information about the museum, its exhibits, events, and the historical significance of the site.
• Assist visitors with ticket purchases and gift shop selections, ensuring a seamless and pleasant experience.

Communication:

• Handle incoming calls, adeptly addressing inquiries or directing them to the appropriate department.
• Return calls as necessary and relay important messages to relevant staff members.

Maintenance of Public Areas:

• Maintain the tidiness and presentation of the gift shop, lobby, and bathrooms.
• Conduct regular checks and cleaning of bathrooms during the shift.

Administrative Support:

• Assist the Executive Director and staff with various tasks to foster efficient museum operations.
• Undertake basic administrative duties, including but not limited to, filing, data entry, and record-keeping.
• Manage daily cash drawer operations, ensuring accurate counting and secure storage of funds.

Responsibly transition funds to the site’s safe at the close of business.

Flexible Availability:

Exhibit flexibility in schedule to accommodate increased hours during the holiday season and to serve as a backup on an as-needed basis.

Qualifications:

• Preferred minimum of 1 year of experience in a similar role; museum experience is a plus.
• Strong understanding of US and Tennessee history.
• Proficiency in technology, including ticketing systems and basic office software.
• Exceptional verbal and written communication skills.
• A collaborative spirit and willingness to adapt to varying work schedules.

Additional Information:

This part-time role initially requires availability for 2-4 days per month. However, there’s potential for increased hours, especially during the holiday season. We value flexibility and are open to working with you to accommodate additional hours as per your availability and the site’s operational needs.

Available shifts and compensation:

We have available shifts all days of the week. Compensation is $7.50 – $10.00/hour.

About Rocky Mount State Historic Site:

Join Our Legacy:

The Rocky Mount Historical Association At the Rocky Mount Historical Association, we are the proud stewards of the Rocky Mount State Historic Site, a pristine 50-acre steeped in rich history. Nestled in the heart of Tennessee, our site was once the original capital of the Southwest Territory between 1790 and 1792. Today, it stands as a living testament to our nation’s vibrant past, offering a tangible glimpse into the early American frontier life. As a nonprofit organization, our mission extends beyond mere preservation. We are dedicated to fostering a deeper understanding and appreciation of Tennessee’s and our nation’s history. Through interactive exhibits, educational programs, and community events, we endeavor to make history an immersive, enlightening experience for all visitors. Joining our team means more than just securing a job; it’s an invitation to contribute to a meaningful legacy. We are on the lookout for passionate individuals who share our love for history and our commitment to preserving the pivotal narratives that shaped our present. Why should you should join our team?

Impact:

Every day, you’ll play a crucial role in preserving and presenting historical treasures and stories that educate and inspire the community and beyond.

Learning and Growth:

Immersed in a rich educational environment, there’s an abundance of opportunity to learn, grow, and even delve into historical research.

Community:

Be part of a close-knit team where your contributions are valued, and your passion for history is shared and celebrated.

Engagement:

Engage with a diverse audience, including students, scholars, and visitors from around the world, sharing the captivating story of Rocky Mount and early American history.

Fulfillment:

There’s a unique satisfaction in knowing that your efforts help keep the vibrant history of our nation alive and accessible for generations to come. We invite you to become a part of our dedicated team at the Rocky Mount Historical Association, where together, we’ll continue to explore, preserve, and share the profound stories of our past that resonate and inspire today. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.