Administrative Assistant Position Available In Orange, Vermont

Administrative Assistant Upper Valley Pediatrics 331 Upper Plain, Bradford, VT 05033 We are seeking a highly organized and friendly Administrative Assistant to join our pediatric primary care office. The ideal candidate will be responsible for providing administrative support to the office staff, ensuring smooth daily operations, and delivering excellent customer service to patients and their families. The role requires multitasking, attention to detail, and a passion for working in a healthcare environment.

Key Responsibilities:

Patient Interaction:

Greet patients and their families warmly, ensuring a welcoming environment. Answer and direct phone calls in a timely manner, addressing patient inquiries or transferring calls to the appropriate staff members. Schedule appointments and confirm patient visits via phone or email. Assist with patient check-in and check-out procedures, ensuring accuracy of patient information. Maintain and update patient records in compliance with confidentiality and HIPAA regulations.

Administrative Support:

Manage office supplies, ensuring stock levels are adequate and ordering when necessary. Maintain office filing system (both physical and digital). Conducts overdue preventive visit calls Completes referrals and record transfers Enters and ensures new patients have completed all required forms Handle general office duties such as faxing, copying, and scanning. Assist with billing and insurance verification as needed.

Team Collaboration:

Support office staff, including physicians, nurses, and office managers, with administrative tasks. Assist with preparation for meetings, events, or patient outreach activities. Help coordinate office workflows and ensure timely completion of tasks.

Compliance & Accuracy:

Ensure all patient information is accurately recorded and updated in the system. Assist in maintaining compliance with regulatory standards and office policies. Ensure confidentiality and privacy of all patient information in accordance with HIPAA.

Qualifications:

High school diploma or equivalent; Associate’s or Bachelor’s degree preferred. Minimum of 1-2 years of experience in an administrative or office assistant role, preferably in a healthcare setting. Familiarity with medical terminology and basic office software (e.g., Microsoft Office Suite, Google Workspace). Excellent communication and interpersonal skills, with a strong focus on customer service. Ability to manage multiple tasks efficiently in a fast-paced environment. Strong attention to detail and organizational skills. Ability to work independently and as part of a team.

Preferred Qualifications:

Previous experience in a pediatric or healthcare setting. Experience with electronic health records (EHR) or practice management software. Knowledge of insurance billing and coding.

References:

Applicants must provide at least 2 professional references . These references should be individuals who can speak to the candidate’s work experience and professional conduct. Why Join Us? Work in a family-friendly and supportive environment with a team dedicated to providing the highest quality pediatric care. Opportunity to contribute to the well-being of children and their families in a growing practice. Competitive compensation and benefits package (if applicable). Positive, collaborative office culture with opportunities for growth and development. How to

Apply:

Please submit your resume and contact information for your 2 professional references, to kelsey@uvp.pcc.com or apply through this listing.

Job Type:

Full-time Pay:

$18.00 – $22.00 per hour

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off Retirement plan

Schedule:

Day shift

Experience:

Medical office management: 2 years (Required) Ability to

Commute:

Bradford, VT 05033 (Required)

Work Location:

In person