Service Department Coordinator – Warranty Focus Position Available In Rutland, Vermont
Tallo's Job Summary: This job listing in Rutland - VT has been recently added. Tallo will add a summary here for this job shortly.
Job Description
Service Department Coordinator – Warranty Focus 3.8 3.8 out of 5 stars 1901 Us Route 4, Rutland, VT 05701 We are seeking a detail-oriented and organized Service Department Coordinator to join our team. In this role, you will be responsible for managing warranty claims, assisting with scheduling and coordinating service appointments, and ensuring that all processes are followed accurately and efficiently. The ideal candidate will have a strong understanding of warranty policies, excellent communication skills, and the ability to work collaboratively with various departments. Responsibilities Review all warranty work orders Process & submit all claims to the manufacturer on a timely basis Facilitate the return of all warranty parts to the manufacturer as needed Follow up with all denied or unpaid claims Coordinate with manufacturers to obtain all approvals or authorizations Order and track all special-order warranty parts Ensure that all warranty procedures and policies are being followed by internal & external employees Determine what may or may not be covered under the manufacturer’s warranty. Assist the service department with any clerical needs determined to be necessary by the Service Manager Assist in scheduling and coordinating service and maintenance visits. Experience Previous experience in a warranty administration, scheduling or similar role is preferred. Strong attention to detail with excellent organizational skills. Proficient in using computer software for data entry and record management. Exceptional verbal and written communication skills. Ability to work independently as well as part of a team. Familiarity with automotive or product warranty processes is a plus but not required. If you are passionate about providing excellent service and have the skills necessary to succeed in this role, we encourage you to apply for the Service Department Coordinator position. Pay is based on experience.
Job Types:
Full-time, Part-time Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance
Schedule:
Day shift Monday to
Friday License/Certification:
Driver’s License (Required) Ability to
Commute:
Rutland, VT 05701 (Required)
Work Location:
In person
