Front Office Manager Position Available In Collier, Florida

Front Office Manager Naples Bay Resort Naples, FL 34102 Overview We are seeking a highly organized and motivated Front Office Manager to oversee the daily operations of our front office. This role is crucial in ensuring a welcoming environment for guests while maintaining efficient administrative processes. The ideal candidate will possess strong leadership skills and a commitment to providing exceptional customer service. Duties Manage front office operations, including reception, scheduling, and administrative tasks. Supervise and train front office staff to ensure high performance and adherence to company policies. Handle guest inquiries and provide assistance in a professional manner. Responsible for ensuring that the front desk is in compliance with all systems, control policies and procedures. Resolve guest problems expediently and in a professional manner. Collaborate with other departments to ensure seamless communication and workflow. Ensure exceptional guest service is delivered at the front desk, concierge and guest services. Schedule staff to reflect daily occupancy and make sure schedule is concurrent with the arrival and departure pattern. Assume Manager on Duty shifts. Skills Two years of management experience in hotel front office or reservations. Excellent communication skills. Ability to proofread documents for clarity and correctness before distribution. General computer proficiency. A proactive approach to problem-solving with effective communication skills. Join our team as a Front Office Manager where you can make a significant impact on our operations while fostering a positive environment for both members and staff!

Job Type:

Full-time Pay:

$55,000.00 – $60,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Schedule:

8 hour shift

Work Location:

In person