Patient Financial Advocacy Manager, Single Billing Office, Baptist Health Position Available In Duval, Florida

Patient Financial Advocacy Manager, Single Billing Office, Baptist Health 3.5 3.5 out of 5 stars Jacksonville, FL 32207 Job Summary Baptist Health is currently hiring for a Patient Financial Advocacy Manager to join our Team at our team here in the Jacksonville, FL area. This is a full time day shift opportunity that will oversee multiple facilities and remote staff. The ideal candidate will have supervisory experience in the revenue cycle, registration, and insurance scope. The Manager is responsible for leading the financial assistance program for the Baptist Enterprise. The Patient Financial Advocacy Manager will oversee 20 employees that are remote, at the facility campuses, and Metro Square. Key performance indicators include application turn around, time, and number of applications completed. The Patient Financial Advocacy Manager is responsible for managing various vendors for medicaid eligibility, probate, and medication assistance. As a Patient Financial Advocacy Manager, you will be responsible for: Serving as the operational leader of the Patient Financial Advocacy Team in Single Billing Office (SBO). Works collaboratively to oversee the daily operations of the Team-monitoring performance metrics, recruiting, retaining, and developing staff, and participating in continuous process improvement efforts to provide the highest level of service to our patients and families. Liaison to third party vendors that participate in patient financial clearance to insure accountability. Cross vertical group with a number one priority of serving the financial needs of the patients and families of Baptist Healthcare System. Integrate patient financial assistance throughout the healthcare system to provide a seamless patient experience. Educates patients and parties of their financial responsibility and assist with payment options and collection procedures. Counsel patients regarding insurance benefits and recommend alternative sources of payment and financial assistance when appropriate. Contact insurance carriers and other sources and act as an advocate for the patient. Collaborate with other managers, physician, and servicing departments of any delay of service for scheduled physician visits, diagnostic testing, and procedures which have not been approved prior to the date of service. Identify eligibility for local, state, and federal programs. Partners with the social workers, clinical team members, and outside agencies (Medicaid, SSDI, foundation, co-pay assistance) to assist patients and their families in completing applications and obtaining maximum reimbursement. If you are interested in this Full-Time opportunity, please apply now! Status Full-Time Shift Details Days Education Required High School Diploma/GED Education Preferred Bachelor’s Degree License and Certification None Experience Over 5 years Leadership Experience Required