mental health office manager Position Available In Hillsborough, Florida

mental health office manager Best NP Practice Tampa, FL Job Details Full-time | Contract $21 – $23 an hour 22 hours ago Benefits Flexible schedule Qualifications Bilingual Spanish Healthcare Administration HIPAA English Microsoft Office EMR systems Office management Phone etiquette Cybersecurity Associate’s degree Medical terminology Communication skills Entry level Full Job Description Job description Discover all the possibilities of a career at Best NP Practices today. Join Best NP Practices and become the welcoming face and voice for our patients. We are seeking a highly dynamic and dedicated individual, passionate about delivering an outstanding healthcare experience to our patients. This role, which combines responsibilities as a Patient Service Representative and Administrative Assistant, is essential in ensuring that our patients receive the highest standard of care. Primary duties and responsibilities :

• Serves as initial patient contact, initiates patient record and account. Greets patients and families in a welcoming and caring manner, courteously assists callers with information and directions.
• Check patients in and out, verifies insurance/benefit coverage 48 hours prior to services.
• Answers phones (operator, appointment, back office lines, etc.) in compliance with service goals.
• Accurately schedules all categories of appointments – new, return/office, follow-up, consultation, etc.
• Collects co-pays and/or payment toward account balances before services are rendered.
• Ensures that a new patient information sheet is filled out on all patients and that necessary information changes are made at each visit.
• Maintains the computerized appointment schedule, schedules appointments and ensures patients receive appointment reminders.
• Record information on logs, ledgers and deposits accurately and neatly, and copies logs and records as needed.
• Processes outgoing/incoming mail.
• Maintains office supplies/equipment and notifies supervisor directly of any problems.
• Maintains strict confidentiality, treats staff, physicians, patients and visitors with respect.
• Takes required training courses as identified by administration or direct supervisor.
• Performs other related work tasks or projects as required.

Job Qualifications :

Educational Requirements:

Candidates should have completed one of the following educational programs:

• Diploma in Medical Administrative Assisting or a related field.
• Associate’s Degree in Healthcare Administration or a related field.
• Associate’s Degree in Medical Office Management or a related field.

Applicants are required to have the following:

Medical Knowledge:

• Familiarity with

Medical Fundamentals:

Understanding of common medications, mental health medical terminology, and diagnostic procedures.

Health Insurance Processes:

Knowledge of health insurance processes, patient accounts, and insurance claims.

Technical Proficiency:

EMR Systems:

Experience with Electronic Medical Record (EMR) systems.

Software Skills:

Proficiency in Microsoft Office Suite and adherence to Cybersecurity regulations.

Patient Services:

Competence in patient scheduling and managing medical records.

Patient Privacy:

Commitment to ensuring patient privacy and safeguarding Protected Health Information (PHI) in compliance with HIPAA and cybersecurity standards.

Communication Skills:

Verbal Communication:

Strong communication skills and telephone etiquette.

Written Communication:

Effective written communication skills.

Organizational and Detail Oriented Skills:

Multitasking and Precision:

Proficiency in handling multiple tasks under pressure with attention to detail.

Language:

English (Spanish bilingual preferred).

Relevant Experience:

• We require a minimum of 1 year of experience as an office Manager, Medical/ Receptionist and/or Patient Service Representative, preferably in a primary care/mental health setting.

Note:

This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, or qualifications required.

Job Types:

Full-time, Contract Pay:

$22.69 – $23.00 per hour Expected hours: 40 per week

Benefits:

Flexible schedule

Schedule:

8 hour shift Ability to

Relocate:

Tampa, FL 33617: Relocate before starting work (Required)

Work Location:

In person

Job Types:

Full-time, Contract Pay:

$21.00 – $23.00 per hour

Schedule:

8 hour shift Day shift Monday to

Friday Work Location:

In person