Front Office Manager Position Available In Orange, Florida

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Hotel Landy Orlando Universal Blvd
7800 Universal Boulevard
Orlando, FL 32819
Hotel with 400 Rooms
Managed By HHM Hotels
Full-Time

Opportunity:

Front Office Manager
Manage hotel front office operations in accordance with established guest service and sustainability standards.
Your Growth Path
Assistant General Manager

• General Manager
• Area General Manager
  Your Focus
  Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.

Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Monitor all front office financial operations and ensure front office compliance with accounting controls and procedures.
Develop, implement and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts. Review, submit for approval, and order capital budget items as required.
Supervise all guest services department managers.
Review correspondence from guests and incident logs and direct staff according to information obtained.
Oversee all vendor and personnel contracts throughout the hotel.
Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking.
Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.
Your Background and Skills
Associate’s or Bachelor’s degree preferred.
2 to 5 years hospitality related experience.
Work Environment and Context
Work schedule varies and may include working on holidays and weekends.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability

• Hearts That Serve
• Only Excellence
• Stay Nimble
• Own It
  Posted June 25, 2025
  10 Hotel Landy Orlando Universal Blvd
  Stay Close To Orlando’s Best Attractions
  Hotel Landy offers the perfect family-friendly experience for guests looking to enjoy the magic of Orlando.

Our unbeatable location on Universal Boulevard puts guests front and center of the most spectacular attractions from Universal Studios and Walt Disney World, to ICON Park, SeaWorld, and more

• each evoking an unforgettable adventure.

The iconic all-new hotel features an expansive heated pool, a hot tub, a fitness center, game room, bocce ball court, and an outdoor courtyard to relax and enjoy the warm weather year round. Guests can sip and splash poolside at Liquid Sunshine food truck. Orly’s Market features all day dining, grab and go snacks and refreshers from Starbucks. Emilie Bar & Lounge offers the ideal setting for dinner with an eclectic menu, tropical views and music entertainment. Modern accommodations, signature Marriott services and unique amenities, Keurig and mini fridge and books to read for your entertainment are designed to create the ideal retreat for an unforgettable stay.