Front Office Manager Position Available In Orange, Florida

Front Office Manager 3.4 3.4 out of 5 stars 5614 Vineland Road, Orlando, FL 32819 Enjoy free parking at Fairfield Inn and Suites Orlando Near Universal Orlando Resort the closest Marriott hotel to the park. As a Universal Partner Hotel we provide amazing convenience to our guests by offering discounts on merchandise and food at select Universal Orlando theme park locations plus complimentary scheduled morning and evening transportation to nearby Universal Orlando Resort. Our Fairfield Inn & Suites Hotel has an exciting opportunity to join our team as our Front Desk Manager. Direct and oversee the selection, hiring, scheduling, and training of qualified employees. Conduct effective department meetings and counseling sessions. Conduct timely performance and salary reviews. Monitor service and teamwork on a regular basis. Resolve problems, provide open communications and recommend discipline and termination, as appropriate. Achieve guest satisfaction goals by supervising the Front Office operation. Oversee and participate in the prompt and courteous check-in and check-out of guests. Check daily for VIP rooms and special accommodation requests. Respond to guest complaints in a courteous and effective manner. Attend pre-convention and post-convention meetings as needed. Coordinate group arrivals and departures. Maintain room security by providing effective key control. Oversee mail and message delivery. Respond to positive and negative comments expressed in comment cards and develop strategies to improve guest services Must have a flexible schedule Required to work from 40-50 hours per week or maybe more depending on business demands Prior experience in a Marriott Hotel-FOSSEE Great personality and strong managing skills At GF we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation plus a great culture. GF Hotels & Resorts is an award-winning full-service ownership and management company that specializes in hotels, resorts, golf courses, and other related hospitality assets. Since its founding in 1988, GF has operated over 800 properties in 46 states. GF’s expertise includes but is not limited to Sales & Marketing, Food & Beverage, Revenue Strategy, Information Technology, Human Resources and a complete Accounting System. Currently, GF partners with Hilton, Marriott, Hyatt, IHG, Choice, Wyndham, Best Western, among others, as well as individual properties. With its award-winning approach to maximizing guest satisfaction, GF has been recognized as one of the top management companies in the industry. (

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