Office Manager Position Available In Orange, Florida

Office Manager Executive Auto Body Orlando, FL Job Details Part-time |

Full-time Estimated:

$37.6K – $50.7K a year 9 hours ago Qualifications Automotive repair Management Mid-level Administrative experience High school diploma or GED Driver’s License Office management Communication skills

Full Job Description Job Description:

Office Manager – Auto Body Shop We are seeking an organized and motivated Office Manager to join our team at Executive Auto Body, a busy and reputable auto body shop. The Office Manager will play a key role in ensuring smooth day-to-day operations by managing administrative tasks, overseeing customer interactions, and supporting the shop’s overall efficiency.

Key Responsibilities:

Customer Service:

Assist customers in person, over the phone, and via email with professionalism and friendliness. Schedule appointments, provide updates on repair progress, and address customer inquiries and concerns. Maintain a positive customer experience throughout the repair process.

Administrative Management:

Oversee daily office operations, ensuring that administrative tasks are completed accurately and efficiently. Process invoices, estimates, and repair orders. Handle incoming and outgoing communications, including emails and phone calls. Maintain organized records of customer files, vendor accounts, and shop documentation.

Staff Coordination:

Support the scheduling and coordination of shop staff to optimize workflow. Communicate with technicians and shop managers to ensure seamless operations.

Partner and Vendor Relations:

Work with our partnership companies to process claims and ensure timely resolution. Manage relationships with suppliers and vendors to maintain shop supplies and inventory. Handle Repair Estimates Prepare accurate repair estimates using industry-standard estimating software (e.g., CCC ONE, Mitchell, Audatex, etc). (Prior experience with estimating software is highly preferred). Collaborate with technicians to ensure estimates reflect necessary repairs and parts. Review and adjust estimates based on standards and customer needs. Submit estimates to companies and follow up on approvals or revisions as needed. Ensure proper documentation of estimates and related correspondence in the management system.

Qualifications:

Education and Experience:

High school diploma or equivalent (preferred). Experience in an office management, administrative, or customer service role, preferably in the automotive or repair industry.

Skills and Competencies:

Excellent organizational and multitasking skills. Strong communication skills. Proficiency with computers (sending emails, using spreadsheets). Familiarity with the auto repair industry.

Other Requirements:

Knowledge of automotive repair processes and terminology (highly preferred). Valid driver’s license. How to

Apply:

Please submit your application through indeed or by emailing . Be sure to include your contact information.

Job Types:

Full-time, Part-time Schedule:

Monday to

Friday Work Location:

In person