Front Office Supervisor Position Available In Chatham, Georgia
Tallo's Job Summary: The Front Office Supervisor at Peachtree Group supervises guest services team members to ensure efficient operations, guest satisfaction, and excellent feedback. Responsibilities include training, resolving issues, and maintaining cash transactions. The position offers a comprehensive benefits package, including medical, dental, vision, and a generous 401(k) match, as well as Paid Time Off and access to an Employee Assistance Program.
Job Description
Front Office Supervisor (part of Marriott International) 3.5 3.5 out of 5 stars Savannah, GA 31401 The Front Office Supervisor supervises guest services team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. Supervise daily shift processes ensuring all team members adhere to standards operating procedures. Train, direct the work of, resolve issues/problems, and coach and counsel the front desk team members to ensure a quality operation. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Build strong relationships and liaise with all other department’s especially housekeeping, reservations, etc. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Behaviors Preferred Detail Oriented:
Capable of carrying out a given task with all details necessary to get the task done well
Leader:
Inspires teammates to follow them
Team Player:
Works well as a member of a group
Enthusiastic:
Shows intense and eager enjoyment and interest
Functional Expert:
Considered a thought leader on a subject
Dedicated:
Devoted to a task or purpose with loyalty or integrity
Motivations Preferred Flexibility:
Inspired to perform well when granted the ability to set your own schedule and goals
Self-Starter:
Inspired to perform without outside help
Growth Opportunities:
Inspired to perform well by the chance to take on more responsibility
Goal Completion:
Inspired to perform well by the completion of tasks Ability to Make an
Impact:
Inspired to perform well by the ability to contribute to the success of a project or the organization Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.