Front Office Supervisor Position Available In Cobb, Georgia

Front Office Supervisor 2.8 2.8 out of 5 stars Smyrna, GA 30080 Job Summary We are seeking a dedicated and experienced Front Desk Supervisor to oversee the daily operations of our front desk team in a dynamic clinic environment. The ideal candidate will possess strong leadership skills, exceptional customer service abilities, pediatric experience and a passion for providing outstanding patient experiences. As the first point of contact for our patients, you will play a crucial role in ensuring their visit is enjoyable and memorable. Duties Supervise front desk operations, including check-in/check-out processes, referrals, and patient inquiries. Train, mentor, and lead front desk staff to deliver exceptional patient services. Handle patient complaints and resolve issues promptly while maintaining a high level of professionalism. Ensure the front desk area is well-organized and maintained to provide an inviting atmosphere for patients. Manage phone systems effectively, ensuring all calls are answered promptly with excellent phone etiquette. Collaborate with other departments to enhance the overall patient experience and streamline operations. Maintain accurate records of patient information and transactions in the office. Implement policies and procedures to improve efficiency and service quality at the front desk. Experience Previous experience in pediatric clinic is preferred. Proven experience in front desk operations or patient services within a office clinic environment. Multilingual or bilingual skills are highly desirable to assist diverse clientele effectively. Strong knowledge of pediatric management principles and practices. Familiarity with phone systems and proficient phone etiquette is essential. Excellent communication skills, both verbal and written, with an emphasis on customer interaction. Ability to work flexible hours, including weekends and holidays as needed. Join our team as a Front Desk Supervisor where your leadership will enhance our patients’ experiences while fostering an environment of excellence within our front desk operations.

Job Type:

Full-time Pay:

From $20.00 per hour Expected hours: No less than 32 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Schedule:

Day shift Weekends as needed

License/Certification:

Driver’s License (Required) Ability to

Commute:

Smyrna, GA 30080 (Required) Ability to

Relocate:

Smyrna, GA 30080: Relocate before starting work (Required)

Work Location:

In person