Business Office Manager Position Available In Lafayette, Louisiana

Business Office Manager Select Risk Insurance Group Lafayette, LA Job Details Full-time $45,000 – $75,000 a year 19 hours ago Benefits 401(k) Paid time off Qualifications Insurance agencies Management Filing Mid-level 3 years Administrative experience Driver’s License Supervising experience Bachelor’s degree Team management Customer relationship management Conflict management Organizational skills Phone etiquette Leadership Communication skills Full Job Description Overview We are seeking a highly organized and proactive manager to oversee the daily operations of our personal lines department. The ideal candidate will possess strong administrative skills and have a knack for effective communication. As the Office Manager, you will play a crucial role in ensuring a smooth workflow, managing office resources, and supporting staff in their daily tasks. This position requires someone who is detail-oriented and capable of supervising team members while fostering a positive work environment. Duties Oversee and manage the personal lines department Monitor and ensure policy renewals Review and maintain production and performance reports Support the team with customer service and technical issues Handle client escalations and resolve complex service situations Collaborate with agency leadership to improve processes and results Manage and maintain office operations, including overseeing phone systems and administrative functions. Supervise office staff, providing guidance and support to enhance productivity. Maintain organized filing systems for important documents and records. Communicate effectively with team members, clients, and vendors to facilitate smooth operations. Ensure that the office environment is welcoming, efficient, and conducive to productivity. Assist in clerical tasks as needed, including scheduling meetings, managing correspondence, and preparing reports. Qualifications 5+ years of experience in personal lines insurance (management experience preferred) Strong leadership and communication skills Proficient in agency management systems and reporting tools Customer-focused with a problem-solving mindset Strong knowledge of phone etiquette and proficiency in handling phone systems. Excellent communication skills, both verbal and written. Ability to supervise staff effectively while fostering teamwork. Strong organizational skills with the ability to manage multiple tasks simultaneously. Proficient in clerical duties such as filing, data entry, and document management. A proactive approach to problem-solving with strong decision-making capabilities. If you are a motivated individual looking to contribute to a dynamic team while enhancing your career in office management, we encourage you to apply.

Job Type:

Full-time Pay:

$45,000.00 – $75,000.00 per year

Benefits:

401(k) Paid time off

Schedule:

Monday to Friday No weekends

Experience:

insurance or management: 3 years (Required)

Work Location:

In person