Front Office Manager Position Available In Orleans, Louisiana
Tallo's Job Summary: As a Front Office Manager in New Orleans, LA, you will oversee all front office operations, ensuring guest satisfaction and quality standards. Responsibilities include staff scheduling, financial controls, and guest service. Requirements include 2+ years of hotel front office experience, leadership skills, and the ability to multitask. Salary is $20.00 per hour. Island Hospitality is recruiting for this role, offering benefits and growth opportunities.
Job Description
Front Office Manager
Front Office Manager
New Orleans, LA
Description
As our Front Office Manager, you will be involved with all aspects of the front office operations. You will be responsible for ensuring the overall success of the front desk, guest satisfaction, and product quality standards are being met or exceeded.
This position may require flexible scheduling availability.
Requirements
Job Requirements:
Ensure that departments achieve or exceed guest’s service expectations
Prepare team member schedules in accordance with budgets and business forecasts
Ensure hotel staff is training in financial control procedures for cash, vouchers, inventories, and receivables and that the procedures are regularly followed
Assist in managing the Bar and Cafe’ attached to the front desk
Recommend local attractions and restaurants for guests to visit
Inform guests of all hotel services and amenities
Manage human resources functions including recruiting, hiring, onboarding, performance evaluations, training, and disciplinary actions Work with other departments to ensure maintenance requests are being communicated and completed and only clean and functional rooms are being assigned upon check-in
Monitor daily bookings to coordinate with front desk team and guests when the hotel is oversold on specific room types
Job Qualifications:
A minimum of two years of hotel Front Office experience, with verifiable leadership experience required
Ability to operate hotel PMS Systems – Hyatt and Opera experience a plus
Food and Beverage experience
Ability to multitask, prioritize and manage time
Highly motivated team player with strong initiative and desire for achievement Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
Ability to work well in stressful situations
Readily available and approachable for all guests while providing excellent guest service
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.
Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
Team Member Wellness Program:
How We Thank You For All You Bring To The Team
Rewarding Benefits Package:
Healthcare including Medical, Dental, and Vision Insurance
HSA & FSA
plans available! Dependent care FSA
Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams
Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time
Family Leave
401(k) Retirement plan – IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
Rewarding Hard Work:
Incentive based bonus program
Free room nights at our hotels and employee discounts within your hotel brand
Discounts for friends and family within your hotel brand Team Member of the Month, Quarter, and Year recognition and bonus
Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals
Referral bonus program to ANY of our locations
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.
Salary Description
$20.00
