Front Office Manager Position Available In Clay, Missouri

Front Office Manager 4.0 4.0 out of 5 stars 1875 Diamond Pkwy, North Kansas City, MO 64116 Aloft/Element Seeks Dynamic Front Office Manager for Dual-Property Hotel and Conference Center

NORTH KANSAS CITY, MO

– June 9, 2025 – The Aloft/Element, a dual-property hotel featuring 100 rooms at each location and the co-located Diamond Conference Center, is actively seeking a highly motivated and experienced Front Office Manager to join its growing team. The ideal candidate will be a self-starter with a strong initiative to deliver exceptional guest experiences and a proven ability to coach and lead a team to achieve the highest standards in customer service. While experience with the Lightspeed Front Office system is a plus, it is not a mandatory requirement for consideration. The Aloft/Element is committed to finding the right individual who embodies a passion for hospitality and leadership. This is a fantastic opportunity for a proactive leader to make a significant impact on our guest satisfaction and team development across both our Aloft and Element properties, as well as within the Diamond Conference Center operations. Key responsibilities for this role include, but are not limited to, overseeing all front office operations for both hotels, ensuring seamless guest check-in and check-out, managing guest inquiries and concerns, training and developing front office staff, and maintaining high levels of guest satisfaction.

About Aloft/Element North Kansas City:

The Aloft and Element hotels in North Kansas City offer a combined 200 rooms, providing a vibrant and comfortable stay for both business and leisure travelers. The attached Diamond Conference Center offers versatile event spaces, making it a premier destination for meetings, conferences, and special events in the North Kansas City area.

Expectations and Responsibilities:

Must have Front Office experience regardless of brand. Have the ability to lead and train. Customer service driven and leading by example. Control the inventory of the Hotel and work with the Revenue Management team to ensure the best rates. Monitor and access our Customer Service scores with the focus on guest satisfaction.

About KMG Hotels:

KMG HOTELS

was founded in 2000 and owned by Jay Koshiya and Sanjay Koshiya. Jay Koshiya is the current Chief Executive Officer, & President. Mr. Sanjay Koshiya is current Vice President & Chief Operating Officer of the company. Today, KMG owns and operates twenty one hotels, representing various franchises like Marriott, Hilton, Inter Continental Hotels Group & Choice Hotels International. KMG has opened six Marriott Premium select service hotels in the last eighteen months and has a number of exciting development projects in the pipeline. KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests and partners. We strive to create an environment where all associates are valued and respected, and where doing it the “right way” takes precedence over doing it the “easy way.” We aspire to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership and management. Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices and a dedication to providing well maintained hotels. Hard work, commitment and the spiritual strength of the KMG family have been the building blocks of the KMG Hotels brand. As a premier lodging company that now employs over 800 plus associates, KMG Hotels provides increasing financial strength and stability to our stakeholders—namely our guests, associates and owners.