Office Manager Position Available In Jones, Mississippi
Tallo's Job Summary: The Clinic Manager supervises and manages the day-to-day operations of all areas of responsibility, ensuring clinical and service quality while assisting with budget constraints. Acting as a liaison between physicians/providers and clinical resources, they provide leadership, manage support staff, and maintain clinic flow. Reporting directly to the Clinic Director, the Clinic Manager is responsible for supervising clerical and clinic staff, administering disciplinary actions, and ensuring compliance with policies and regulations. Excellent interpersonal, customer service, communication, and leadership skills are required, along with a healthcare background and proven supervisory experience.
Job Description
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ESSENTIAL ROLE
Clinic Manager supervises & manages the
DAY-TO-DAY
operations of all areas of responsibility, ensures clinical quality, service quality, and assists Clinic Director with budget constraints to ensure that they are maintained in accordance with organizational goals and objectives. Ensures clinic flow is established by serving as a liaison between physician/provider needs and clinical resources. Provides leadership and manages support staff for the clinic. #
REPORTING RELATIONSHIPS
The Clinic Manager reports directly to the Clinic Director and works with the physicians/providers to find the most effective ways of executing the daily duties of the clinic.
SUPERVISORY RELATIONSHIPS
The Clinic Manager is responsible for the supervision of the clerical (clerks, schedulers and PARs) and clinic staff (RN, LPN, CMA/MAs). S/he acts as a resource point for clinic physicians, providers and personnel by managing based on established policies and procedures.
ESSENTIAL DUTIES & RESPONSIBILITIES
•(Supervisory)•Works with the director, Administration & physicians/providers to establish long-term goals and plans for the clinic, and follows up with actionable policies to help the staff work toward and achieve these goalsMonitors and controls clinic expenditures within approved budgetAssesses and evaluates the jobs of staff members and meets with them to make suggestions for improvement, address deficiencies, and when necessary, remove and replace staff members; addresses complaints and resolves problems with the guidance of the Clinic DirectorAdministers disciplinary actions for violations of health system policies and recommends removal of staff that is unable to work within the parameters of the clinicInterviews and aids in the selection of clerical and clinical staff with guidance from Clinic DirectorEnsures adequate training of new staff in the policies and procedures of the health system with ongoing direction from Clinic DirectorManages use of administrative and medical resources and orders new supplies as neededMaintains complete confidentiality regarding medical records and personal information according to policyFosters goals of teambuilding with the clinic staffDemonstrates appropriate delegation and coordination of tasks and duties in the operations of the clinic using appropriate organizational/priority setting skillsDemonstrates working knowledge of practice management system and EHREnsures that clinic is in compliance with cash control policies established by the health systemTracks time and attendance and scheduling and coordinating of staffing to include but not limited to: ETO requests, FMLA, all other requests in accordance with policies of the health systemOversight of day today clinic operations, supervises workflow and timely care deliveryEnsure patients receive five-star service and red-carpet treatment Schedules and leads regular staff meetings and huddlesSupervises students for internships/externships and delegates authority and responsibility as indicatedSupervises, as required, the staff in the conduct of clinical careProvides consistent weekly communication to the Clinic Director ensuring that information, reports, and materials are provided to clearly convey clinic activities and progress toward agreed upon objectives Is available to staff to respond to emergencies and answer questionsEnsures appropriate and timely documentation for each patient, to include appropriate chief complaint, past medical/family/social history, review of systems, examinations, medications, allergies, and assessment and planEnsure compliance with standards, laws and regulations as directed by regulatory and accrediting organizations such as but not limited to: DNV, CLIA, State and Federal governments as pertains to the clinicPerforms other appropriate duties as requested by the Clinic irector
PERFORMANCE REQUIREMENTS
Must have exceptional interpersonal skills, ability to work with providers, patients and staff and provide conflict resolution when necessary.
Must possess excellent customer service skillsMust have knowledge of administrative policies in medical clinicMust be detail oriented and able to multi taskMust have excellent communication skills, both verbal and writtenMust be familiar with HIPAA policies and proceduresMust demonstrate leadership skills including critical thinking, conflict management, negotiation and motivation, and personnel developmentMust be courteous, honest, and professional at all times
EDUCATION AND EXPERIENCE
Graduate of accredited school of nursing with current licensure or bachelor’s degree in health administration or business administration preferred but not required; three or more years in a healthcare setting required; three years or more proven supervisory experience preferred