Automotive Body Shop Office Manager Position Available In Mecklenburg, North Carolina
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Job Description
Automotive Body Shop Office Manager Carolinas Collision Center of Charlotte Charlotte, NC Job Details Full-time Estimated:
$73.2K – $100K a year 13 hours ago Qualifications Customer service Mid-level Communication skills Full Job Description Collision Center Office Manager – Capital Ford of Charlotte Are you a people-person with a knack for organization and a passion for delivering top-tier customer service? Capital Ford of Charlotte is looking for a Collision Center Office Manager to keep our shop running smoothly while ensuring an exceptional experience for every customer.
What You’ll Do:
Be the welcoming face of our Collision Center, greeting customers and ensuring they feel valued from start to finish. Keep our shop on track by managing schedules, coordinating appointments, and ensuring a seamless repair process. WOW our customers by providing top-notch service and support through phone calls, text messages, and in-person interactions. Serve as the key liaison between customers, insurance partners, and our estimates team, ensuring clear and efficient communication. Assist customers with rental car arrangements, deductible payments, and all administrative aspects of the repair process. Manage payment transactions, including credit, check, and cash handling. Keep the office organized and running efficiently with various administrative tasks.
What We’re Looking For:
A customer-focused, detail-oriented professional who thrives in a fast-paced environment. Strong communication skills and the ability to multitask effectively. Experience in customer service, office administration, or a related role (automotive industry experience is a plus!). Why Join Us? At Capital Ford of Charlotte , we’re more than just a dealership—we’re a team committed to excellence. If you love working with people, staying organized, and making a difference every day, we want you on board! Ready to take the next step? Apply today and be part of a winning team!
