Office Manager Position Available In Wake, North Carolina

Office Manager 3.4 3.4 out of 5 stars 2401 Capital Boulevard, Raleigh, NC 27604 Lane & Associates Family Dentistry has been providing quality dental care for over 40 years. We are passionate about our patients and proud of our fun, team-driven culture. We are currently seeking a dynamic, experienced Dental Office Manager to lead our amazing Downtown Raleigh Capital team!

What We Offer:

Competitive Pay! Quarterly Performance Bonus Potential! Comprehensive Insurance Coverage after 90 days (Health, Vision, Dental, Life, Disability, FSA, and more!) 401(k) with Employer Contribution! Paid Holidays & Paid Time Off (PTO)! In-House Paid Training! Fridays Off at 2PM Uniform Allowance! Engaging Company Events & Social Media Campaigns! Volunteer Opportunities (Earn Smile Squad Points for Rewards)! Birthday & Work Anniversary Gifts from Ownership! …and so much more!

Position Overview:

The Dental Office Manager is responsible for overseeing the day-to-day operations of the dental office, ensuring an excellent patient and team member experience. This leadership role involves coordinating with clinical and administrative staff, improving efficiency and productivity, and maintaining high standards of patient care and office performance.

Key Responsibilities:

Manage staff productivity, scheduling, collections, receivables, and expense control Foster new patient growth through community outreach and marketing collaboration Oversee online reputation and support team in obtaining 5-star patient reviews Provide leadership and guidance to office team members, ensuring alignment with company policies Supervise daily closing procedures, deposits, and end-of-month reporting with corporate Address and resolve patient and staff concerns Provide ongoing training beyond initial onboarding Maintain appropriate doctor/patient ratio for efficient operations Conduct monthly staff meetings and daily morning huddles Manage quarterly inventory of office supplies Participate in corporate communications and initiatives Other duties as assigned

Qualifications:

High School Diploma or GED required Minimum 2 years of experience in a dental office Minimum 1-2 years in a dental management or leadership role Proficiency in dental practice software and general computer systems (Denticon is a plus) Ability to lift 15-20 lbs

Key Skills & Attributes:

Strong leadership and coaching ability Exceptional communication and interpersonal skills Excellent conflict resolution and problem-solving capabilities High level of professionalism and customer service focus Adaptable to a fast-paced and ever-changing environment Team-oriented with a positive and motivational approach Ready to join a team that feels like family and make a real impact in our community? Apply today and help us create smiles every day!