Office Manager Position Available In Wake, North Carolina

Office Manager Senior Helpers – Holly Springs – 3.7 Holly Springs, NC Job Details Full-time $18 – $20 an hour 1 day ago Qualifications Mid-level Office management CNA Care plans Leadership Communication skills Full Job Description As our Office Manager, we will depend on you to coordinate general office activities, manage schedules, streamline operational processes, maintain physical and electronic files, and support other departments as needed. Why Work for Senior Helpers of Holly Springs? Great Place to Work® Certified Autonomy —We encourage our team members’ independence and believe in our team to complete their job duties without micromanaging. Task Variety —We provide an engaging workday that uses your various skill sets to avoid monotony.

Key Responsibilities:

Schedule, communicate and coordinate caregiver shifts to ensure consistent client coverage. Lead manage and train a small office team providing guidance and support as needed. Oversee caregiver orientation, ensuring all staff are properly trained and prepared for their roles. Verify and complete Caregiver file information after hiring. Complete caregiver reference checks and criminal background checks. Streamline operational processes to improve efficiency and support business growth. Answer and screen incoming phone calls in a pleasant, courteous manner. Ensure all communication is sent in a timely manner according to policy. Collect and organize time sheets and reconcile them against the scheduling calendar. Input client leads into home care software and create and send client welcome packets and prospect information. Prepare client and caregiver files including Care Plan Binders, Client Welcome Packets, Employment Paperwork, and other documentation. Perform general office functions such as sorting mail, data input, and file maintenance, ensuring all information is properly filed, organized, and easily accessible. Complete other duties and responsibilities as assigned.

Qualifications:

Caregiver background (CNA preferred). The ideal candidate will need to fill PRN shifts in scheduling due to Caregiver emergency call outs. Several years’ experience in scheduling, office management, or operations, ideally in a Care giving or healthcare setting. Strong organizational and leadership skills with an ability to work independently and prioritize tasks effectively. Ability to communicate pleasantly and effectively with callers and internal staff. Team player, excellent verbal and written communication skills, adaptable in different situations, possesses excellent client interaction skills. Proficient with standard office equipment. Advanced knowledge of Microsoft technologies. Adept at interpreting industry-specific documentation, policies and procedures.

About Senior Helpers:

We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers®. Senior Helpers® has been the nation’s premier franchisor of in-home senior care franchisees since 2005, with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees. We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws.