Victims Services Manager/Business Officer II (60010568) Position Available In Wake, North Carolina

Victims Services Manager/Business Officer II (60010568)

Salary
$58,613.00 – $102,574.00 Annually
Location Wake County, NC
Job Type
Permanent Full-Time
Job Number
25-05354
Department
Dept of Justice
Division
DOJ Legal Services
Opening Date
05/15/2025
Closing Date
5/29/2025 5:00 PM Eastern
Job Class Title
Business Officer II
Position Number
60010568
Salary Grade
NC17
DESCRIPTION
BENEFITS
QUESTIONS
Description of Work
Not sure you meet all listed requirements? Let our team take a look. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification. We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

THE STARTING SALARY FOR THIS POSITION IS LIMITED TO

$58,613 – $91,583. Salary offers for the selected candidate are based on the candidate’s education and experience related to the position, as well as our agency budget and equity.
Note to

Current State Employees:

The salary grade for this position is NC17. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. Please detail ALL work history including non-state service experience. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY or MAY NOT result.
The State of North Carolina offers employer paid health insurance plus twelve paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information at Employee Benefits. The North Carolina Department of Justice, led by the Attorney General of North Carolina, represents the state, state agencies, and elected officials, and defends the rights of the people of North Carolina. The Department handles all state criminal appeals cases and assists district attorneys with complex criminal cases at their request. Additionally, the Department of Justice includes the North Carolina State Crime Lab, the North Carolina Justice Academy, and the Sheriffs’ and Criminal Justice Education and Training Standards Divisions. The North Carolina Department of Justice is seeking an experienced Victim Services Manager to oversee key initiatives focused on victim safety and support, including the Address Confidentiality Program (ACP) and the Lethality Assessment Protocol (LAP). This position will ensure the successful implementation and ongoing management of critical NC DOJ operated programs for victims and survivors. The Victim Services Manager will collaborate with state and local agencies, law enforcement, community organizations, and other stakeholders to enhance victim safety in North Carolina.

Key Responsibilities:

Lethality Assessment Protocol (LAP)

Coordination:

Oversee the implementation of the Lethality Assessment Protocol statewide, a critical tool designed to assess the risk of lethality for victims of intimate partner violence.
Collaborate with law enforcement and victim service providers to ensure proper use of the LAP. Assist in the creation of best practices, protocols, and training.
Lead efforts to evaluate the effectiveness of the LAP.
Address Confidentiality Program (ACP)

Oversight:

Manage staff for the statewide Address Confidentiality Program, which assists victims of domestic violence, sexual assault, human trafficking, and stalking by providing a confidential substitute address for those in danger of having their physical location exposed.
Educate and train professionals in the use of the ACP to protect victims’ confidentiality and enhance their safety.
Monitor and track ACP program outcomes, ensuring compliance with applicable laws and regulations.

Policy Development and Strategy:

Serve as a key policy strategist for issues related to domestic violence, sexual assault, stalking, and human trafficking, shaping the Department’s approach to supporting victims.
Develop and implement statewide initiatives aimed at improving victim services and preventing violence.
Collaborate with stakeholders to improve domestic violence and sexual assault prevention and response.
Assist in the creation of best practices, protocols, and training to ensure consistency and quality of services provided to victims.
Grant management and reporting may be required.

Stakeholder Collaboration:

Foster strong relationships with local and state agencies, law enforcement, and nonprofit organizations to ensure that victims have access to critical resources and support services.
Represent the NC DOJ at public forums, conferences, and with community stakeholders to raise awareness about the Department’s efforts in victim advocacy and protection.
Together with constituent services staff, advise on and respond to inquiries from victims and refer to appropriate local resources.

Supervisory Duties:

Supervise a team, providing guidance, training, and support to ensure that all staff are equipped to meet programmatic needs. Evaluate the performance of team members and implement strategies to enhance team effectiveness.
Knowledge, Skills and Abilities / Competencies
Ability to develop written documents and reports and cater information to the sophistication of the audience
Ability to supervise staff and make changes to workload distribution as necessary
Ability to manage issues of varying complexity
Minimum Education and Experience Requirements
Bachelor’s degree in accounting, business, finance, or other discipline related to the area of assignment from an appropriately accredited institution and three years of progressive related experience, two years of which should be in a supervisory role, or an equivalent combination of education and experience.
Management preferences: Demonstrated experience in managing programs focused on domestic violence, sexual assault, or similar issues. Exceptional communication skills, including the ability to speak publicly, write reports, and collaborate effectively with a wide range of stakeholders.
Supplemental and Contact Information
Note the following: If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.
Resumes and cover letters: To receive credit for your work history and credentials, you must list the information on the online application form. This information is used to determine if you meet the requirements of the position, and if you are selected, it is used to determine a salary offer.
Using the terms “See Resume” or “See Attachment” will not be accepted, and your application will be rejected as incomplete. Cover letters are highly encouraged but not required.

Transcripts:

Degrees must be received from appropriately accredited institutions. A copy of your transcripts indicating the degree received can be uploaded with your application. If a transcript has been requested, your application will be considered incomplete if you do not provide one. Using a photograph of your diploma is not acceptable.
Credit for foreign degrees will only be given if verification of degree certification is attached to your application. Transcripts for foreign degrees have to be evaluated by an organization like World Education Services to determine US equivalency.
Any licenses or certificates must be included in the appropriate section of the application form.
Applicants seeking Veteran’s Preference must attach a copy of their DD-214 or discharge orders.
Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if you are a current member of the NC National Guard in good standing. If you are a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, you must attach either a DD256 or NGB 22.
Application status: To check the status of your application, please log in to your account. Upon the closing date, applications are “Under Review” and will be screened by Human Resources for the qualified applicants. The hiring process may take an average of 6 – 8 weeks. All applicants will be notified by email once a position is filled.
If you are having technical issues submitting your application, please call the NeoGov Help Line at 855-524-5627. If there are any questions about this posting, other than your application status, please contact the NC DOJ Human Resources office.
The NC Department of Justice is an Equal Opportunity Employer. The NC Department of Justice uses Merit-Based Recruitment to select from among the most qualified applicants to fill positions subject to the State Human Resources Act.

CONTACT INFORMATION

NC Department of Justice
Human Resources
HumanResourcesncdoj.gov Employer
State of North Carolina
Website
http://ncdoj.com/
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