Operations and Office Manager Position Available In Cheshire, New Hampshire

Operations and Office Manager Self Storage Maintenance LLC 250 Marlboro St, Keene, NH 03431 Self Storage Maintenance is a fast-growing company specializing in reliable, high-quality facility services tailored to the self-storage industry. From preventative maintenance to emergency repairs, we pride ourselves on keeping our clients’ properties in top condition. We’re now looking for a highly organized, self-motivated Operations & Office Manager to help streamline our day-to-day — and grow with us. Position Summary We’re hiring an Operations & Office Manager to serve as the backbone of our daily business operations. This is a dynamic, multi-faceted role that combines administrative precision, customer service savvy, and field service coordination. You’ll handle everything from payroll to technician dispatching, with a long-term goal of overseeing the company’s day-to-day operations. Key Responsibilities

• Oversee daily office functions and ensure smooth business operations
• Manage customer communications, scheduling, and service requests
• Handle payroll, billing, invoicing, and accounts receivable
• Prepare and send job estimates
• Coordinate technician dispatching and work order follow-ups
• Track job progress and customer satisfaction
• Maintain organized records and reporting systems
• Support the Owner with strategic planning and business development Qualifications
• 2+ years experience in office management, operations, or service dispatch
• Familiarity with billing systems, payroll, and invoicing
• Strong communication skills and customer service mindset
• Highly organized with the ability to multitask and prioritize
• Comfortable with software tools (QuickBooks, CRM platforms, scheduling tools, etc.)
• Self-starter who thrives in a fast-paced, evolving environment

Bonus:

Experience in service-based or maintenance businesses Compensation & Benefits

• Competitive salary (based on experience)
• Healthcare
• 401(k)
• Paid time off and holidays
• Room for growth
• Hands-on training and direct mentorship from company owner Our Core Values At Self Storage Maintenance, we believe a great company is built on great people — and how we show up matters. Our culture is rooted in these core values:
• Work Ethic
• We do what we say we’ll do. We value integrity, accountability, and a strong commitment to excellence.
• Teamwork
• We show up with passion for the team and company. We support each other, collaborate, and succeed together.
• Genuine
• Be you.

We foster a safe, welcoming environment where everyone can be themselves. No drama allowed. We’re looking for someone ready to roll up their sleeves and grow with us — if that sounds like you, we’d love to hear from you.

Job Type:

Full-time Pay:

$20.00

• $22.

00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to Friday Ability to

Commute:

Keene, NH 03431 (Preferred) Ability to

Relocate:

Keene, NH 03431: Relocate before starting work (Preferred)

Work Location:

In person