Office Manager-Pain Management Service Position Available In Bergen, New Jersey

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless… Now more than ever, our guiding principles are helping us in our search for exceptional talent

• candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.

If this describes you then let’s talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise. Emp Status Regular Full time Work Shift Day (United States of America) Compensation Range The base pay scale for this position is $34.07

• $52.

00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future. What you will be doing NJ

• Paramus location

Responsibilities:

Provides administrative office support to a pain management physician as directed, including but not limited to: answering phones, scheduling patient appointments, pre-certifying patients, securing insurance authorizations, ordering tests as directed by physician, scheduling patient procedures with HSS booking office, managing the physician’s schedule, ordering office supplies, training and coordinating administrative support staff for coverage, overseeing office workflows and performance, coordinating and integrating services with other HSS departments, liaising with billing company Other related duties as designated by MD and/or office manager

Department Requirements:

Displays a positive attitude toward work assignments, performance feedback, and interactions with co

• workers, patients, families, and visitors Willingly adheres to Department and Hospital policies and procedures Maintains computer literacy, including proficiency in Outlook email and E-learning Attends Department meetings regularly and punctually

Qualifications:

High school diploma required, college degree preferred Working knowledge of Microsoft Office (Word, Outlook, Excel) Minimum 3 years prior medical office or hospital experience preferred Experience with Epic EHR preferred

Working Conditions:

Physical Requirements Physical:

Continuously stand/walk or lift/handle/carry material or equipment of moderate weight.

Environmental:

Located in an indoor area with frequent exposure to mild physical discomfort from dust, fumes, temperature, and noise.

Hazards:

OSHA Category I:

Tasks that involve exposure to blood, body fluids, tissues, and other possibly infectious materials.

POSITION & UNIT ACCOUNTABILITIES

Develops/Manages Processes & Systems

• Assists with contracts Assists in the negotiation of physician managed care contracts, analytics, and financial modeling. Upholds Standards/Expectations of HSS Staff
• Coordinates enrollment Coordinates physician enrollment in managed care plans. Upholds Standards/Expectations of HSS Staff
• Ensures compliance Ensures compliance of managed care companies with negotiated contracts. Upholds Standards/Expectations of HSS Staff
• Resolves payor issues Follows up and resolving payment issues with Insurance Payors. Upholds Standards/Expectations of HSS Staff
• Acts as liaison Acts as a liaison between physician offices and Insurance Payors. Upholds Standards/Expectations of HSS Staff
• Assists with meetings Schedules, coordinates, and documents for all PHO related meetings. Maintains Documentation & Manages Information
• Maintains tracking logs Creates and maintains tracking logs for Insurance Payor issues and accountability for closing out items. Upholds Standards/Expectations of HSS Staff
• Oversees PHO line Oversees PHO phone line, answers and responds to inquires, and assist with urgent physician office issues. Upholds Standards/Expectations of HSS Staff
• Attendance Maintains satisfactory attendance record. Upholds Standards/Expectations of HSS Staff
• Maintains punctuality Reports for duty punctually. Upholds Standards/Expectations of HSS Staff
• Adjusts to change Adjusts to changing situations and work assignments.

Non-Discrimination Policy Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards. HSS is nationally ranked No. 1 in orthopedics (for the 15th year in a row) and No. 3 in rheumatology by U.S. News & World Report (2024-2025). Our guiding principles are helping us in our search for exceptional talent-candidates that align with our unique workplace culture and who want to maximize the abundant opportunity for growth and success. Not ready to apply? Click Introduce Yourself at the top of the screen to join our Talent Community.

Our patients say it best:

We receive consistently high ratings from our patients for the quality of our doctors and our hospital. More than 3,000 have shared their experience in their own words. Introduce yourself to our recruiters and we’ll get in touch if there’s a role that seems like a good match.