Front Office Manager Position Available In Tompkins, New York

Front Office Manager 3.4 3.4 out of 5 stars 1100 Danby Road- Route 96b, Ithaca, NY 14850 Whether you’re here for family fun or a campus tour, the Country Inn & Suites by Radisson, Ithaca, NY offers you a prime location off State Route 96B. You’ll be within 15 minutes of shopping at Ithaca Commons, hiking in Buttermilk Falls State Park, and events at Cornell University or Ithaca College. For outdoor activities, head to Cayuga Lake to kayak or explore the Cayuga Lake Wine Trail. We’re hiring a Front Office Manager . This position pays up to $20 per hour. Direct and oversee the selection, hiring, scheduling, and training of qualified employees. Conduct effective department meetings and counseling sessions. Conduct timely performance and salary reviews. Monitor service and teamwork on a regular basis. Resolve problems, provide open communications and recommend discipline and termination, as appropriate. Achieve guest satisfaction goals by supervising the Front Office operation. Oversee and participate in the prompt and courteous check-in and check-out of guests. Check daily for VIP rooms and special accommodation requests. Respond to guest complaints in a courteous and effective manner. Attend pre-convention and post-convention meetings as needed. Coordinate group arrivals and departures. Maintain room security by providing effective key control. Oversee mail and message delivery. Respond to positive and negative comments expressed in comment cards and develop strategies to improve guest services Must have a flexible schedule Required to work from 40-50 hours per week or maybe more depending on business demands Prior front desk supervisory experience Great personality and strong managing skills At GF we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation plus a great culture. GF Hotels & Resorts is an award-winning full-service ownership and management company that specializes in hotels, resorts, golf courses, and other related hospitality assets. Since its founding in 1988, GF has operated over 800 properties in 46 states. GF’s expertise includes but is not limited to Sales & Marketing, Food & Beverage, Revenue Strategy, Information Technology, Human Resources and a complete Accounting System. Currently, GF partners with Hilton, Marriott, Hyatt, IHG, Choice, Wyndham, Best Western, among others, as well as individual properties. With its award-winning approach to maximizing guest satisfaction, GF has been recognized as one of the top management companies in the industry. (

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