Care Coordinator /Office Administrator Position Available In Delaware, Pennsylvania

Care Coordinator /Office Administrator Aloaye Home Care Broomall, PA This role involves a combination of administrative duties, human resources management, financial oversight, and quality assurance. They manage the day-to-day operations of the office, supervise staff, and ensure compliance with relevant regulations.

Key Responsibilities:

Office Management:

Maintaining office supplies, equipment, and records, managing communication (phone, email, mail), and ensuring a functional and organized workspace.

Human Resources:

Coordinating the hiring process, maintaining employee records, managing payroll and benefits, and potentially conducting performance evaluations.

Financial Management:

Assisting with budget preparation, tracking expenditures, and potentially managing billing and collections.

Client and Staff Coordination:

Scheduling client visits, matching caregivers with clients’ needs, and coordinating staffing schedules.

Quality Assurance:

Monitoring the quality of care provided, ensuring compliance with regulations, and implementing quality improvement initiatives.

Communication and Customer Service:

Interacting with clients, families, and staff, addressing inquiries and concerns, and maintaining positive relationships.

Compliance:

Ensuring the agency adheres to all relevant federal, state, and local regulations related to home care.

Marketing and Business Development:

In some cases, assisting with marketing efforts to promote the agency’s services.

General Administration:

Performing various clerical duties, including word processing, data entry, and record keeping.