Office Administrator Position Available In Lancaster, Pennsylvania

Office Administrator 4.3 4.3 out of 5 stars 207 North Market Street, Elizabethtown, PA 17022

Mission:

The mission of the Office and Maintenance Administrator is providing excellent customer support to tenants and property owners at GM Property Solutions. The Office and Maintenance Administrator is responsible for making the customers first impression of GMPS an excellent one. This role works with the team to ensure customers are welcomed, responsive and excellent customer service is offered, supports maintenance functions and assists the team in accomplishing company goals & strategic objectives.

Outcomes:

Reduce call waiting time on GM Property Solutions phone lines Improve customer service to property owners and tenants Aid & assist the team as needed in company goals, projects, strategic objectives. Greet all customers and walk-ins with a smile and connect them to the correct individual Help with assigned tasks in a timely and efficient manner Competencies /

Characteristics:

Customer Service

• focused on offering excellent customer service, in every interaction with customers. Proactivity
• Acts without being told what to do. Brings new ideas to the company. Organization & Planning
• Plans, organizes, schedules, and budgets in an efficient, productive manner. Focuses on key priorities. Work Ethic
• Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard. Enthusiasm
• exhibits passion and excitement over work. Has a can do attitude. Timely
• shows up on time or early to commitments and meetings Professionalism
• exhibits a professional appearance and behavior in life Company Culture Competencies
• In order to fit into our company culture, the below 5 characteristics or competencies are needed for all members of the Company, regardless of position.

We hire, fire, reward, reprimand, and recognize team members based on the below characteristics.

Honesty / Integrity

• We operate with integrity. We do the right thing, especially when nobody’s looking. We’re honest and tell the truth, good or bad. We are responsible and take accountability of our actions. We respect everyone. Fiduciary
• We think and act like Property Owners. We take pride in what we do, in being excellent. We look out for the Property Owners best interest. Detailed
• We are consistent in how we pay attention to details. Details matter and are oftentimes what sets us apart. Teamwork
• We’re a team. We collaborate. We believe you can get what you want by helping others get what they want. Team play overcomes raw talent every time. We win and lose together as a team. Communication
• We are dedicated to excellent customer service.

We aim to improve or brighten somebody’s day when interacting with them.

Requirements:

Customer Service / People Focused Drivers License & Clean Background history

Smartphone PTO:

2 weeks PTO Plus, 9.5 recognized paid Holidays GM Property Solutions is growing rapidly and is a large advocate of promoting from within. If you are interested in developing within a growing company, apply today.

Job Type:

Full-time Pay:

$38,000.00

• $40,000.

00 per year

Benefits:

Health insurance Paid time off

Schedule:

8 hour shift Monday to

Friday Work Location:

In person