Overnight Front Office Supervisor $500 sign on bonus Position Available In Charleston, South Carolina
Tallo's Job Summary: At Wild Dunes Resort, a Destination by Hyatt, we are seeking an Overnight Front Office Supervisor to lead our team in providing efficient service and memorable experiences for our guests. Responsibilities include coaching, training, scheduling, and overseeing guest registration processes. Previous supervisory experience and excellent communication skills are preferred.
Job Description
OVERNIGHT FRONT OFFICE SUPERVISOR
$500 SIGN
ON BONUS
Destination by Hyatt
Wild Dunes Resort
US – SC – Isle of Palms
FRONT OFFICE
Hourly/Entry Level Employee
Full-time
Hourly US Dollar (USD) pay basis
Req ID:
ISL001653
Summary
At Wild Dunes Resort, a Destination by Hyatt, we believe our guests choose us because of our caring and attentive colleagues who focus on delivering efficient service and meaningful experiences. We seek an Overnight Front Office Supervisor to help lead our team in creating memorable stays for our guests.
Position Overview
In this leadership role, you will support management by embracing key responsibilities such as coaching, training, scheduling, payroll, and interviewing new colleagues. You will guide and mentor Front Office colleagues, ensuring the check-in experience is smooth and that our guests receive timely information about hotel services and promotions.
Responsibilities
Provide strong leadership and clearmunication, and develop positive working relationships among the Front Office team.
Oversee guest registration processes and confirm forms of payment
Assist with handling inquiries, resolving guest concerns, and ensuring a weing environment
Support senior leaders in essential management duties, including scheduling, payroll, and interviewing
Serve as a key point of contact for both colleagues and guests, facilitating a positive, engaging experience
Performing nightly audit functions, including but not limited to reconciling financial truncations, processing end-of-day reports, verifying and reconciling guest accounts, and ensuring all transactions are accurately recorded in the property management system.
Why Hyatt
Hyatt colleagues thrive in an environment that demands excellence and rewards talent and dedication. Whether you are seeking career growth, job enrichment, or a supportive workplace, we’re to help you succeed.
This is not your typical career opportunity—this is the Hyatt Touch. If you’re ready for the challenge, we’re prepared for you.
Qualifications
Desired Qualities
- Previous supervisory or leadership experience preferred.
- Experience and a thorough understanding of Front Office operations.
- Previous overnight experience a plus
- Excellentmunication and interpersonal skills
- Ability to train, motivate, and guide a diverse team
- A passion for delivering exceptional customer service and creating meaningful experiences
- A genuine desire to satisfy the needs of others in a fast-paced environment.
- Refined verbal and writtenmunication skills.
- Ability to work a flexible schedule that will include weekends and holidays; availability to work overnight required
- Ability to stand for long periods.