Front Office Manager Position Available In Orangeburg, South Carolina

Front Office Manager Tru by Hilton Orangeburg 739 Citadel Road, Orangeburg, SC 29118 The Tru by Hilton is seeking a front office manager who is dynamic to be a part of an energetic, & relaxing hotel. We are looking for a Front Office Manager to manage our Front Desk and Breakfast teams. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will coordinate all front desk activities, including calls, reservations and guests services. As a Front Office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can efficiently handle complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers. Responsibilities Maintains operations of the front office Trains, supervises and support staff Assists in scheduling Ensure timely and accurate customer service Handle complaints and specific customers requests Troubleshoot emergencies Monitor stock and order supplies as necessary Ensure proper mail distribution Prepare and monitor office budget Keep updated records of office expenses and costs Ensure company’s Hilton and security requirements are met MOD in absence of the GM Maintain safety and security skills Strategy of room selling and all promotions and programs Acts as the Hilton Honors Champion Skills Proven work experience as a Front Desk manager Hands on experience with office machines (e.g. fax machines and printers) Thorough knowledge of customer service, office management and basic bookkeeping procedures Proficiency in English (oral and written) Solid knowledge of MS Office, particularly Excel and Word Excellent communication and people skills Good organizational and multitasking abilities Problem-solving skills High School diploma; additional certification is a plus Hilton PEP experience preferred Essential Job Functions Standing, lifting and bending Learning, reading, concentration, thinking and communicating Push, pull up to 50 lbs and or carry up to 30 lbs

Job Type:

Full-time Pay:

From $40,000.00 per year

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance

Schedule:

Day shift Evening shift Holidays Monday to Friday Night shift On call Overnight shift Weekends as needed

Work Location:

In person