Front Office Manager Position Available In Richland, South Carolina
Tallo's Job Summary: If you are looking for a Front Office Manager position, Marriott International in Irmo, SC is hiring. Responsibilities include greeting guests, handling check-ins and check-outs, answering inquiries, and ensuring guest satisfaction. Qualifications include hospitality experience, strong communication skills, and the ability to work in a team environment. This position offers competitive pay rates and opportunities for career growth. The pay is from $15.00 per hour for full-time or part-time roles.
Job Description
Front Office Manager Marriott International Irmo, SC 29063 About us Our work environment includes: Modern office setting Fast paced Growth opportunities On-the-job training Flexible working hours
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information and providing necessary assistance
- Answer phone calls and respond to guest inquiries, providing information about hotel facilities, services, and local attractions
- Handle guest requests and complaints promptly and efficiently, ensuring guest satisfaction
- Process payments and maintain accurate records of guest transactions
- Assist with reservations and room assignments, ensuring proper allocation of rooms based on guest preferences
- Maintain a clean and organized front desk area
Qualifications:
- Previous experience in hospitality or front desk role preferred
- Familiarity with phone systems and ability to handle multiple phone lines
- Strong communication skills, both verbal and written
- Multilingual skills are a plus, especially if fluent in languages commonly spoken by hotel guests
- Knowledge of hospitality management principles and practices
- Excellent guest relations skills with a focus on providing exceptional customer service
- Professional phone etiquette and ability to handle difficult situations with tact and diplomacy
- Ability to work well in a team environment and collaborate with other hotel departments
- Familiarity with hotel management software is a plus
- Bilingual candidates are encouraged to apply We offer competitive pay rates, opportunities for career growth, and a positive work environment.
If you are passionate about delivering excellent guest service and thrive in a fast-paced hospitality setting, we would love to hear from you. to join our team as a Front Office Manager.
Job Types:
Full-time, Part-time Pay:
From $15.00 per hour Expected hours: 8
- 32 per week
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance
Schedule:
Day shift Evenings as needed Evening shift Holidays Morning shift Nights as needed Night shift Overnight shift Rotating weekends Weekends as needed
Work Location:
In person
