Office Experience Manager Position Available In Shelby, Tennessee

Office Experience Manager CB Properties of Memphis, LLC 1060 Brookfield Road, Memphis, TN 38119 We’re an established, innovative real estate investment and property management company dedicated to creating an exceptional experience for our clients and our team. As we scale, we’re looking for a highly organized, proactive, and people-oriented Office Experience Manager to be the heart of our office operations. This is not your average front desk job — you’ll be deeply integrated into the leasing process, office logistics, and team support, ensuring smooth operations and a first-class experience for everyone who walks through our doors.

Role:

Office Experience Manager Job Mission:

To ensure the office runs smoothly while delivering an excellent experience for both team members and prospective residents. This role is the hub of our front-end operations—supporting leasing, maintaining office organization, and helping our team stay efficient and client-focused

Specific Job Role:

Serve as the first point of contact for visitors, vendors, and residents Participate in the leasing call rotation Receive and track reservation fees, keys, mail, and other front desk items Facilitate lease signings and ensure paperwork is accurate and complete Maintain inventory of “For Rent” signs, directionals, branded materials and various other inventoried items Manage material closet and apparel stock Handle office supply ordering and general administrative support Assist with billing tasks and light accounting entry Coordinate staff lunches and team support activities Maintain and manage ShowMojo boxes for property access and showings Direct assistant to the owner

Job Requirements:

2+ years of office management or administrative support experience Strong communication and customer service skills Comfortable with technology as we run various tech stacks Organized, dependable, and able to manage multiple tasks at once Ability to work full-time, on-site What Does Success Look Like Office operations flow efficiently without delays or bottlenecks Leasing calls and front desk inquiries are handled promptly and professionally Inventory and supplies are well-stocked, tracked, and ordered on time. Inventory is accurate at the end of the month Lease signings and resident onboarding are seamless The team feels supported, and the office atmosphere is welcoming and organized 5-star reviews are obtained

Job Type:

Full-time Pay:

From $17.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Schedule:

Monday to Friday On call Weekends as needed

Work Location:

In person