Office Manager Position Available In Williamson, Tennessee

Office Manager FirstCall Claims – 1.0 Franklin, TN Job Details Full-time $45,000 – $71,000 a year 2 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Report preparation Preparation of internal financial performance reports Office activity coordination Financial reporting Financial management report preparation Mid-level Microsoft Office Financial performance report preparation Bachelor’s degree Financial record maintenance Monthly financial performance reviews Microsoft Outlook Calendar Inventory tracking Time management Office record organization Full Job Description FirstCall Insurance Loss Experts Office Manager – Primary Responsibilities

• Administrative Management
• Monitor check processing, ensuring efficient handling of incoming and outgoing payments, alongside proper financial recordkeeping.
• Generate and track shipping labels for outgoing correspondence, documents, and customer care materials.
• Manage office supply inventory, avoiding shortages and minimizing waste through meticulous stock controls.
• Coordinate with Accounting to manage company billing and financial responsibilities
• Prepare monthly financial reports for internal leadership, ensuring accuracy and timely submission.
• Client Communication & Support
• Act as a primary point of contact for client communication, addressing inquiries with professionalism and empathy.
• Provide regular claim updates, working alongside claims specialists to proactively communicate progress and the next steps to clients.
• Ensure smooth document requests by initiating and following up on necessary submissions, such as forms, receipts, and proofs.
• Record detailed notes of all client interactions within the CRM (Salesforce) for consistent and transparent cross-departmental communication.
• Task & Metrics Oversight
• Monitor task deadlines within Salesforce to ensure operational consistency.
• Compile and deliver weekly activity metrics reports using Salesforce data. Partner with leadership to analyze workload trends, proposing strategies to enhance efficiency and productivity
• Scheduling & Coordination
• Schedule and confirm site inspections by managing team calendars and coordinating logistics for field visits.
• Maintain a centralized scheduling system, issuing timely reminders and ensuring alignment across the team to honor client commitments.
• Claims Support & Processing
• Supervise the intake and organization of Personal Property documentation, ensuring data entries remain comprehensive, and precise
• Manage Personal Property software including revisions and maintaining organized digital records as claim statuses progress.
• Monitor the lifecycle of claim tasks via Salesforce, ensuring deadlines are consistently met.
• Collaborate with FirstCall adjusters to facilitate accurate documentation, including inventory reconciliation and loss summary preparation.

Job Type:

Full-time Pay:

$45,000.00 – $71,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift

Work Location:

In person