Entry Level IS Technician Position Available In Hillsborough, New Hampshire

Entry Level IS Technician CS Contract Solutions LLC Bedford, NH Job Details Full-time $37,500 a year 2 hours ago Qualifications Microsoft Powerpoint Microsoft Word Microsoft Excel Microsoft Outlook Software troubleshooting Visual Basic Customer service Microsoft Exchange Windows Microsoft Office CompTIA Network+ Macros Communication skills CompTIA A+ Entry level

Full Job Description Location:

163 S River Rd, Bedford, NH 03110, United States This is a in-office position. Job Description for the entry-level IS Technician We are seeking an entry-level IS Technician to join our telecom company. This role is ideal for a tech-savvy individual with a passion for troubleshooting and providing excellent support to end-users. You will play a critical role in ensuring the smooth operation of our Information Services (IS) Department and supporting our employees with their technical needs. Key Responsibilities for the entry-level IS Technician Troubleshoot hardware, software, and network issues for internal users. Manage and resolve help desk tickets in a timely manner. Provide technical assistance for telecommunication systems, including VoIP, modems, and video conferencing equipment. Install and configure hardware, software, and peripherals as needed. Document technical processes and resolutions for future reference. Maintain strong communication with team members and end-users to deliver excellent customer service. Qualifications for the entry-level IS Technician Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other Microsoft tools. Knowledge of Excel formulas and Visual Basic (VB) macros. Basic understanding of Information Services (IS) systems, including Windows operating systems, networking concepts, hardware troubleshooting, Microsoft Azure, and Microsoft Exchange. Applicants should at least be able to navigate these systems to create and disable users and manage email accounts. Excellent customer service and communication abilities. Ability to work effectively in a fast-paced, team-oriented environment. Relevant certifications (e.g., CompTIA A+, Network+) are a plus but not required. Work Schedule for the entry-level IS Technician This is an in-office position, following the accounting team’s schedule: In-office work Monday through Friday at our Bedford, NH location. Applicants must be able to reliably commute to the Bedford office for the required in-office position.